Shannon Alfajora
La Habra
Summary
Passionate barista with background in specialty tea shops and fast-paced environments. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
4
4
years of professional experience
Work History
Barista/Shift Leader Manager
Sunright Tea Studio
Fullerton
07.2023 - Current
- Utilized POS system to receive and process customer payments.
- Memorized recipes for specialty beverages and seasonal offerings.
- Stocked customer service stations with paper products or beverage preparation items.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ordered and received supplies to restock beverage items.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
Babysitter
Church of Christ
Anaheim
03.2021 - Current
- Provided a nurturing and appropriate environment for nine children, ages 2 to 8 years old.
- Maintaining a positive attitude while being patient and understanding with the children.
- Tailoring activities based on the individual needs of each child under care.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Observed and monitored children's play activities.
Team Member
Poke Co.
Fullerton
06.2023 - 08.2023
- Assisted customers in creating their own poke bowls.
- Answered phone calls regarding inquiries about the nutrition and ingredients of food.
- Collaborated with team members to achieve daily goals.
- Developed positive customer relationships through friendly greeting and excellent service.
Education
Associate of Arts - Early Childhood Education
Fullerton College
Fullerton, CA05-2026
High School Diploma -
Troy High School
Fullerton06-2023
Skills
- Team collaboration
- Customer service
- Conflict resolution
- Child development
- Inventory management
- Multitasking and organization
- Team leadership
Timeline
Barista/Shift Leader Manager
Sunright Tea Studio
07.2023 - Current
Team Member
Poke Co.
06.2023 - 08.2023
Babysitter
Church of Christ
03.2021 - Current
Associate of Arts - Early Childhood Education
Fullerton College
High School Diploma -
Troy High School
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