shannon adams
Rimbey,AB
Summary
Proven HCA with a track record of enhancing patient satisfaction and streamlining emergency room efficiency at AHS Emergency. Skilled in compassionate care and adept in health monitoring, I excel in fast-paced environments, demonstrating critical thinking and teamwork. My commitment to continuous improvement and patient-centered service stands out, embodying dependability and exceptional communication.
Overview
14
14
years of professional experience
Work History
HCA
Seasons Retirement
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
HCA
Express Healthcare Professionals
04.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Proven ability to learn quickly and adapt to new situations.
- Continuously educated self on best practices in assisted living caregiving to provide exceptional service in all aspects of the role.
- Maintained detailed documentation on resident interactions, incidents, and progress towards care plan goals for thorough record-keeping purposes.
- Upheld facility policies and procedures, ensuring the highest quality of care was consistently provided.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
- Enhanced residents'' quality of life by providing compassionate and attentive care in daily tasks.
HCA
AHS Emergency
12.2010 - 04.2022
- Improved patient satisfaction by providing timely and compassionate assistance during their ER visit.
- Contributed to a safer work environment by adhering to infection control protocols and reporting potential hazards promptly.
- Expedited lab results by promptly collecting specimens and coordinating with laboratory personnel.
- Promoted a positive work culture within the ER department through collaboration, open communication, and mutual respect among colleagues.
- Increased efficiency in medical supply inventory management by regularly updating stock levels and ordering necessary items proactively.
- Maintained a clean and organized emergency room environment, ensuring optimal patient care and safety.
- Demonstrated adaptability while working under pressure in high-stress emergency situations requiring quick thinking and decision making skills.
- Supported the training of new Emergency Room Aides, sharing best practices to enhance overall team performance.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
- Supported needs of [Number]+ residents under long-term care.
- Delivered high-quality care to [Type] patients in hospital facility.
Education
No Degree - Nursing
Nightingale Academy
NAIT04.2002
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Active Listening
- Housekeeping tasks
- Compassionate Care
- Emotional Support
- Meal Preparation
- Nutritional planning
- Health monitoring
- Recreational Activities
- Transportation Coordination
- Dementia expertise
- Adaptable approach
- Physical mobility aid
Languages
English
Full Professional
Timeline
HCA
Seasons Retirement
04.2024 - Current
HCA
Express Healthcare Professionals
04.2022 - 07.2024
HCA
AHS Emergency
12.2010 - 04.2022
No Degree - Nursing
Nightingale Academy
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