Summary
Overview
Work History
Education
Skills
References
Timeline
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Shannon Aceves

Manteca

Summary

Seeking a position in Office Administration to apply my physical strength, organizational skills and general problem-solving knowledge to obtain a position as a Office Administrator to help streamline the ordering and distribution process through my ability to learn quickly on the job. Knowleably skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Dedicated to keeping stock levels optimal and merchandising items to drive sales.

Overview

22
22
years of professional experience

Work History

Senior Associate

Hopechest
04.2023 - 04.2024
  • Maintained accurate cash handling standards, minimizing discrepancies in daily reconciliations.
  • Stayed informed on company policies, allowing prompt response to questions from both colleagues and customers.
  • Supported store promotions by accurately applying discounts and informing customers of special offers during checkout process.
  • Ensured cleanliness of the cashier area, promoting a welcoming atmosphere for customers.
  • Collaborated with team members to achieve store targets and improve overall performance.
  • Increased productivity within the cashier team by offering support during peak hours or staff shortages.

Shipping Supervisor

Simwon Logistics
10.2016 - 11.2019
  • 3 years of excellent customer service skills motivated at training individuals one on one or as a team
  • Always have worked with a diverse workforce and a big multi tasker also have very strong leadership skills
  • Also respecting the persons that i work with giving them a positive work environment so we all can achieve excellence and our goals as a team
  • Making sure employees are wearing their safety gear at all times and following correct work procedures
  • In charge of monthly safety meetings to keep employees up to work standards
  • In charge of making sure employees get their promotions
  • Making sure all areas in warehouse are clean and up to OSHA Standards
  • In charge of shipping
  • Making sure all inventory was going out in the accurate order the way it should be
  • Making sure none of the inventory is damaged also when packed making sure it was packed correctly
  • Creating shipping sheet’s, shipment label’s and also in charge of shipment appointment’s with C.H Robinson also in charge of requesting the bill of landings
  • Also communicate with Tesla to make sure the right inventory and pedigree of car parts were going out
  • Inspecting loads before they are loaded in the trailer and making sure all truck drivers are following the safety standards of the facility
  • Also worked with Google Doc’s and Excel
  • Filing paperwork in the correct order
  • Answering phone calls.

Supervisor

Best Western Hotel
08.2002 - 09.2006
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Education

Associate Child Development - Child Development

Phoenix Online
Manteca, CA
03.2026

High School Diploma -

Crawford Hihschool
San Diego, CA
06.1992

Skills

  • Training and mentoring
  • Performance monitoring
  • Team Leadership
  • Team Supervision
  • Proficient in [Software]
  • Money Handling
  • Inventory Control
  • Schedule development
  • Customer Service
  • Attention to Detail
  • MS Office
  • Computer Skills
  • Oral communication

References

  • Cesar Aceves, 209-601-4290
  • Elyse Davis, 530-821-9840

Timeline

Senior Associate

Hopechest
04.2023 - 04.2024

Shipping Supervisor

Simwon Logistics
10.2016 - 11.2019

Supervisor

Best Western Hotel
08.2002 - 09.2006

Associate Child Development - Child Development

Phoenix Online

High School Diploma -

Crawford Hihschool

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Shannon Aceves