Shannelle Smith
Mission,BC
Summary
Seasoned travel agent with solid background in crafting memorable, cost-effective travel experiences tailored to client needs. Skilled in itinerary planning, booking systems, and customer service, ensuring smooth travel arrangements from start to finish. Proven ability to negotiate with vendors for the best deals and resolve unforeseen issues swiftly, enhancing customer satisfaction and repeat business. Contributed to significant growth in customer base through personalized service and expert travel advice.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Barn Hand
North Fraser Therapeutic Riding Association
Maple Ridge, British Columbia
09.2017 - Current
- Watered, fed and cared for livestock.
- Unloaded hay, grain and other goods to neatly store in proper location.
- Protected herds from predators using trained dogs.
- Inspected pastures for hazards that could harm livestock or interfere with grazing habits.
- Cleaned and refilled feed buckets and waterers.
Education
High School Diploma -
Thomas Haney Secondary School
Maple Ridge, BC06-2017
Skills
- Overseas tours
- Travel research
- Itinerary development
- Client networking
- Social media
- Cultural awareness
- Tour preparation
- Itinerary planning
- Travel arrangements
- Locale research
- Client consultations
- Client relationship building
Timeline
Barn Hand
North Fraser Therapeutic Riding Association
09.2017 - Current
High School Diploma -
Thomas Haney Secondary School