Shannakay Wilson
Kingston,Jamaica
Summary
Proven Compliance Analyst with extensive experience in the financial industry, enhancing compliance processes by over 30% through meticulous transaction analysis and staff training. Skilled in regulatory compliance, risk management, strategic planning, and financial analysis, I consistently ensure adherence to global standards. Known for fostering team collaboration, improving internal controls, and driving effective stakeholder communication to support organizational goals.
Overview
7
7
years of professional experience
Work History
AML Compliance Analyst
National Commercial Bank
Kingston, Jamaica
10.2020 - 07.2023
- Monitored and analyzed over 200 transactions daily to ensure compliance with Anti-Money Laundering (AML) regulations and financial crime policies
- Assisted branch representatives with transaction reviews, providing timely guidance on regulatory requirements, reducing errors by 30%
- Conducted detailed reviews of high-risk transactions such as wire transfers, ensuring all documentation and processes met AML standards, achieving a 100% compliance rate during audits
- Evaluated customer profiles to identify and mitigate risks associated with money laundering and terrorist financing, completing over 150 Enhanced Due Diligence (EDD) checks monthly
- Approved and processed financial transactions while adhering to regulatory policies, ensuring accuracy and reducing fraud risks by 20%
- Supported the implementation of new AML procedures and policies across branches, leading training sessions for staff and improving compliance knowledge by 15%
- Prepared and submitted detailed reports on suspicious transactions to regulatory authorities, contributing to a proactive approach to financial crime prevention
Remediation Analyst
National Commercial Bank
Kingston, Jamaica
12.2017 - 09.2020
- Reviewed over 300 customer profiles monthly to identify gaps in documentation and ensure compliance with regulatory requirements
- Reclassified customer accounts with a 100% accuracy rate based on changes in status or documentation
- Collaborated with stakeholders across NCB Financial Group to recover 100% of outstanding documents, reducing missing records by 50%
- Collaborated with stakeholders across NCB Financial Group, securing 100% of required information and documentation for customer files
- Proactively followed up with branches and units to expedite the resolution of compliance-related discrepancies
- Prepared detailed, error-free regulatory reports on 100+ customers per quarter, ensuring on-time submissions and 100% adherence to local and international financial regulations, including FATCA
- Assisted in implementing international financial compliance measures such as AML (Anti-Money Laundering), FATCA (Foreign Account Tax Compliance Act), and KYC (Know Your Customer) protocols
- Acted as the primary liaison between branches and compliance units, ensuring effective communication and resolution of compliance queries
- Applied deep knowledge of AML, FATCA, and other international regulatory frameworks to ensure full compliance with global standards
Customer Service Representative
Scotia Bank Jamaica Life Insurance Company
Kingston, Jamaica
05.2016 - 12.2017
- Promoted and cross-sold Insurance and Investment products, increasing customer acquisition by 45% within the first year
- Secured an average of 25 high-quality referrals weekly for financial advisors, driving a 30% increase in sales pipeline opportunities
- Provided detailed weekly sales reports to supervisors, enabling strategic adjustments that boosted team performance by 35%
- Consistently achieved 90% of weekly sales targets, contributing to department revenue growth and exceeding expectations
- Assisted over 50 clients monthly with loan applications from Insurance Policies, improving customer satisfaction by 40% through tailored financial solutions
- Responded to approximately 100 customer inquiries weekly, delivering clear, accurate, and timely information on Insurance Policies and Investment Accounts
Education
Post Graduate Certificate - Project Management
Centennial College
04.2025
Post Graduate Certificate - Financial Planning
Centennial College
04.2024
BSc - Banking and Finance
University of the West Indies Jamaica
06.2015
Skills
- Microsoft Office Proficiency (Excel, Word, PowerPoint)
- Audit and Compliance
- Risk Management
- Regulatory Compliance
- Strategic Planning
- Personal Banking
- Data Analysis
- Financial Analysis
- Financial Planning
- Financial Reporting
References
References available upon request.
Timeline
AML Compliance Analyst
National Commercial Bank
10.2020 - 07.2023
Remediation Analyst
National Commercial Bank
12.2017 - 09.2020
Customer Service Representative
Scotia Bank Jamaica Life Insurance Company
05.2016 - 12.2017
Post Graduate Certificate - Project Management
Centennial College
Post Graduate Certificate - Financial Planning
Centennial College
BSc - Banking and Finance
University of the West Indies Jamaica
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