Shanna Van Nen
Mission,BC
Summary
Compassionate Clinical Nurse Leader recognized for exceptional productivity and efficiency in task execution. Specialized in patient care coordination, evidence-based practice implementation, and healthcare team leadership. Strong communication, problem-solving, and adaptability skills enhance family-centered care and promote team cohesion.
Overview
19
19
years of professional experience
Work History
Clinical Nurse Leader
Canuck Place Children’s Hospice
01.2022 - Current
- Provides day to day operational leadership to the DLH nursing team to ensure children and families have access to inpatient beds as required, receive safe and quality care, and staff has manageable workloads within budgeted staffing levels.
- Advises and provides recommendations to the Director around workforce planning, resource allocation and capital needs.
- Named Licensing Manager for the facility.
- Conducts individual performance planning and feedback, supports professional development and competency attainment. Collaborates with clinical educator as required.
- Works with the Director to manage individual performance involving corrective action or discipline and/or when disability management required.
- Supports self-scheduling and timekeeping process. Approves overtime and scheduling changes.
- Assesses and monitors staff/patient ratios, patient assignments, workload, equipment and supplies.
- Coordinates onboarding of new hires and participates, as required, in interviewing and hiring.
- Initiates investigation on patient safety events, workplace injury, and patient/family complaints and concerns. Follows up and/or conducts root cause analyses in collaboration with Director, clinical nurse specialist (committee chairs) or others within quality structure.
- Collaborates with other departments throughout the program to ensure coordinated, integrated service delivery.
- Monitors quality metrics and operational performance indicators as required.
- Promotes patient safety by ongoing monitoring of clinical practices and the work environment to minimize risk of patient harm. Identifies areas of improvement to the Director and/or the appropriate committees to ensure best practices in patient safety.
- Promotes person and family centred care and models excellence in practice with patient/family engagement.
- Leads through example and empowers autonomy and accountability of various team members. Fosters a culture of learning, collaboration, teamwork, safety and respect.
- Enhances individual and staff morale by team building, encouraging dialogue and facilitating resolutions to work issues, and supporting staff through coaching, guiding and modeling key behaviors and strategies. Regularly assesses team functioning to promote early identification of concerns and facilitate a cohesive engaged team.
- Collaborates with Professional Practice team to promote a learning culture, and identify opportunities for quality improvement, knowledge translation and education.
- Fosters open communication and cooperative working relationships with staff, physicians, volunteers, children/families, volunteers, health care providers and members of the community.
- Maintains clinical competency and expertise in order to provide effective point-of-care leadership, coaching and mentorship.
Community Nurse Clinician
Clinical Resource Nurse
01.2016 - 01.2022
- Providing assessment, symptom management, and pain management for children in their homes and/or community hospitals.
- End of life care for children in their home/community hospital.
- Supporting and mentoring RN’s to provide symptom management and EOL care in the hospice.
- Supporting and training home care nurses to care for children.
- Collaborating with multidisciplinary teams to provide excellent care to children and families.
- Mentoring RN’s to work in the community.
- Developing processes to enhance the delivery of symptom management and EOL care in the community.
- Assisted in opening the Abbotsford location for patient care. This included ordering supplies, interviewing and onboarding staff, training staff, and assisting with obtaining licensing.
- Providing coverage for the Clinical Manager and daily clinical leadership including: staffing, staff training, orientation, payroll, reviewing and following up with incident reports, ordering supplies, liaising with staff and managers at Glen Brae site, working closely with Intake Nurses to ensure acuity of children in house matches staffing and facilitating staff meetings and education days.
- Co-facilitate bereavement group for parents and siblings (2017-2019).
Palliative Nurse Clinician
Abbotsford Regional Hospital
03.2021 - 06.2021
- Providing assessment, symptom management and pain management for adults in acute care setting.
- Assessing patients for hospice.
- Providing support and education to staff nurses, hospitalists and community health nurses on palliative symptom management.
- Mentoring community health nurses to become proficient in providing community palliative care.
NICU
Surrey Memorial Hospital
03.2009 - 01.2018
- Care for level 3 neonates.
- Alternate shifts as resuscitation nurse.
- Assessment and evaluation of care.
- Educating and teaching families regarding care for their preemie as well as discharge home.
- Take part in daily interdisciplinary rounds.
RN
Canuck Place Children’s Hospice
11.2006 - 01.2016
- Delivered respite care for children with life-limiting illnesses and end-of-life support.
- Conducted comprehensive nursing assessments in respiratory, neurological, and psychological areas.
- Managed complex pain through CADD pumps for narcotics and sedatives.
- Collaborated with physicians to evaluate gastrointestinal and respiratory complications.
- Evaluated and treated complex diseases, including cancer and metabolic disorders.
- Educated families on medical care for safe at-home management.
- Participated in multidisciplinary team meetings to discuss child trajectories and family dynamics.
- Provided pre-operative and post-operative care for various surgical procedures.
Education
Holistic Nurse Consultant Certificate -
The CIINDE
02.2024
BCIT NICU Specialty -
BCIT
09.2008
BScN -
University of Victoria School of Nursing
07.2006
Collaborative Nursing Program -
Langara College School of Nursing
04.2005
Skills
- Patient safety and quality improvement
- Staff training
- Onboarding process
- Data analysis
- Resource management
- Performance evaluation
- Clinical assessment
- Team collaboration
- Family-centered care
- Crisis management
- Communication skills
- Conflict resolution
- Operational leadership
- Care coordination
- Interprofessional collaboration
- Direct patient care
- Staff management
- Evidence-based practice
- Clinical decision making
- Nursing leadership
- Interdisciplinary collaboration
- Care management
- Patient advocacy
- Team development
- Staff training and development
- Patient education
- Discharge planning
- Clinical quality improvement
- Change management
- Multitasking ability
Registration And Certification
- Registered Nurse renewal, 2025
- Health Quality BC Team Work and communication action series, 2025
- CNA Palliative Care Specialty, 2021
- CPR Level C recertification renewal, 2025
- Serious Illness Conversation Certificate, 2019
- Victoria Hospice Course, 2008
Timeline
Clinical Nurse Leader
Canuck Place Children’s Hospice
01.2022 - Current
Palliative Nurse Clinician
Abbotsford Regional Hospital
03.2021 - 06.2021
Community Nurse Clinician
Clinical Resource Nurse
01.2016 - 01.2022
NICU
Surrey Memorial Hospital
03.2009 - 01.2018
RN
Canuck Place Children’s Hospice
11.2006 - 01.2016
Holistic Nurse Consultant Certificate -
The CIINDE
BCIT NICU Specialty -
BCIT
BScN -
University of Victoria School of Nursing
Collaborative Nursing Program -
Langara College School of Nursing
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