Shanna Sotiriou
Pembroke,ON
Summary
Dynamic and compassionate Registered Practical Nurse with a proven track record in long term care, adept in multitasking and organization. Excelled in process improvement, reducing medication errors, and enhancing patient satisfaction through effective communication and high-quality care. Skilled in document management and delivering patient education, significantly improved operational workflows and patient outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Depart With Dignities Coordinator
Canadian Armed Forces
03.2018 - 01.2024
- Entered data, generated reports, and produced tracking documents.
- Revised outdated position to a more efficient method of processing requests to honour and acknowledge Canadian military personnel and their families for their service.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Reduced wait times for a members Depart with Dignity from two years post retirement to within three months of having retired.
- Coordinated logistics for large-scale events, significantly reducing setup times and eliminating scheduling conflicts.
Registered Practical Nurse
Riverview Heights Retirement Home
03.2017 - 03.2018
- Contributed to a positive work environment by actively participating in team meetings and offering support to colleagues as needed.
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Enhanced patient satisfaction with compassionate, attentive care and effective communication.
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
- Reduced medication errors by diligently administering medications according to physician orders and facility protocols.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Registered Practical Nurse
Bayshore Home Health Care
02.2014 - 03.2017
- Collaborated with interdisciplinary team members to develop comprehensive patient care plans that promoted optimal health outcomes.
- Demonstrated proficiency in various nursing skills such as IV insertion, catheterization, specimen collection, and wound dressing.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Provided patient education on health care issues and prescribed medications.
- Administered medications and injections to patients.
- Delivered emotional support to patients and families during challenging times.
Education
Diploma - Cyber Security Analyst
Willis College
Renfrew02-2024
Diploma - Practical Nursing
Georgian College of Applied Arts And Technology
Barrie, ON09-2012
Diploma - Court And Tribunal Agent
Seneca College of Applied Arts And Technology
North York, ON04-2004
Skills
- Multitasking and organization
- Discretion and confidentiality
- Document management
- Scheduling and calendar management
- Process improvement
- Report writing
- Negotiation
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
- Data entry
Accomplishments
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Training - Trained team of staff nurses in medical office procedures to ensure consistent quality of care.
Languages
English
Native or Bilingual
French
Elementary
Certification
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
Awards
Commandants Coin, 2022
Integrity and Quick Thinking
Timeline
Depart With Dignities Coordinator
Canadian Armed Forces
03.2018 - 01.2024
Registered Practical Nurse
Riverview Heights Retirement Home
03.2017 - 03.2018
Registered Practical Nurse
Bayshore Home Health Care
02.2014 - 03.2017
Diploma - Cyber Security Analyst
Willis College
Diploma - Practical Nursing
Georgian College of Applied Arts And Technology
Diploma - Court And Tribunal Agent
Seneca College of Applied Arts And Technology
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