Shanna Houston
Folsom
Summary
Seasoned diagnostic imaging professional with over 20 years of management experience in radiology and cardiology. Expertise in multi-modality imaging, including X-ray, MRI, and CT, overseeing diverse teams of 140+. Experienced in RIS and PACS administration, with a strong background in planning and establishing new facilities.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Assistant Director of Imaging Services
Kaiser Permanente
South Sacramento
01.2019 - Current
- Assisted the Imaging Service Director in addressing the clinical needs of physicians, staff, and members. Supports and actively develops a strategy to achieve an integrated service line for diagnostic imaging.
- Manage the daily operations of department by maintaining appropriate schedules (both staffing and patient), and monitoring performance improvement, safety, quality and regulatory standards.
- Ensure equipment and procedures are safe, functional, and capable of meeting the diagnostic needs of the medical staff in a timely manner.
- Develop and implement plans for equipment procurement, maintenance and replacement. Stays abreast of new developments in diagnostic imaging technology and makes recommendations on the acquisition and implementation of new technology.
- Planned major facilities construction/renovation projects, ensuring safe placement of imaging equipment and operational efficiency.
- Developed and monitored payroll and non-payroll budgets for the department, identifying and implementing cost reduction opportunities.
- Managed union supervisors and staff, resolving human resource and labor relations issues while addressing employee and department safety concerns.
- Ensure compliance with The Joint Commission, MQSA, federal, state and local agencies.
- South Sacramento, CA
Radiology/Cardiovascular Manager
Ascension St. John
Broken Arrow
01.2017 - 01.2019
- Accountable for overseeing department of 35+ employees including operations of: X-ray (including surgery) CT, MRI, Mammography, Ultrasound, Nuclear Medicine, Stress Lab, Echo Sonography and front desk.
- Ensure compliance of state, federal, and JCAHO regulations, including MQSA.
- Hired new personnel, established departmental and staff performance objectives, conducted staff performance evaluations, and managed disciplinary actions to enhance team accountability.
- Delegated responsibilities to charge techs, ensuring effective workflow and smooth daily operations.
- Participate in management meetings for leadership, capital budgets and process improvements.
- Implemented employee recognition program that acknowledged staff contributions, fostering quality performance and teamwork.
- Monitored MRI safety protocols to prevent accidents and ensure compliance.
- Led NIMS initiatives, coordinating incident command protocols during emergencies.
- Broken Arrow, OK
Radiology Lead
Texas Health Resources-Free Standing ER
Dallas
01.2016 - 01.2017
- Opened the radiology department of two free-standing facilities.
- Implemented and educated staff on new radiology policies and procedures to ensure compliance and quality.
- Ensure all quality and compliance measures are completed and properly documented.
- Resolved radiology issues to maintain facility performance standards.
- Managed hiring, conducted annual evaluations, and executed disciplinary actions for radiology staff.
- Dallas, TX
Imaging Manager
Kansas City Orthopaedic Institute
Leawood
01.2014 - 01.2016
- Responsible for overseeing daily operations of a diagnostic radiology department performing over 3,400 exams per month as well as providing surgery/pain management coverage.
- Oversaw daily operations of outpatient MRI services at the radiology department.
- Project manager for selection and installation of new MRI scanner.
- Coordinated with radiologists and IT staff to resolve PACS operations and issues, enhancing workflow efficiency.
- Executed time-sensitive tasks, including productivity grids, data analysis, and payroll, ensuring timely departmental operations.
- Establish weekly schedules to provide proper staffing.
- Hired new personnel, established departmental and staff performance objectives, performed staff performance evaluations, and administered disciplinary action.
- Attended management meetings to address leadership initiatives, employee recognition, and capital budget planning.
- Leawood, KS
Imaging Coordinator
Life Imaging
Houston
01.2012 - 01.2013
- Perform all diagnostic x-ray exams and CT exams, including: body, neurology, CTAs, Cardiac, 3D rendering.
- Established imaging policies and educated staff and physicians on imaging procedures to ensure compliance and enhance patient care.
- Managed the ICACTL accreditation process to maintain quality standards in imaging services.
- Verify and pre-authorize insurance benefits.
- Created marketing tools and strategies that increased business visibility and engagement.
- Houston, TX
Radiology Manager
Methodist McKinney Surgical Hospital
McKinney
01.2009 - 01.2011
- Opened radiology department for state-of-the-art hospital, enhancing service offerings.
- Accountable for overseeing daily operations of X-ray, CT, MRI, Mammography, Ultrasound and Scheduling.
- Established and implemented new departmental protocols and procedures to improve operational efficiency and compliance.
- Ensured compliance of state, federal, and JCAHO regulations, including MQSA.
- Hired employees, conducted annual evaluations, and managed disciplinary actions.
- Performed diagnostic x-ray, CT, and MRI scans to maintain workflow efficiency.
- Provided orientation and assisted in clinical training of staff and students.
- Collaborated with administration to develop and implement marketing strategies and educational materials, increasing community awareness of services.
- Completed time-sensitive tasks such as productivity grids, charge reports, and payroll.
- Participated in staff meetings as well as Quality and Performance Improvement meetings.
- McKinney, TX
CT Supervisor
Midwest Regional Medical Center
Oklahoma City
01.2006 - 01.2009
- Supervised staff and daily operations of busy CT department performing approximately 2,600 procedures a month.
- Performed routine exams, cardiac scorings, angiography, biopsies, and 3D rendering utilizing GE 64 slice and 16 slice scanners.
- Established outpatient CT facility, resulting in 15% annual increase in procedures.
- Conducted staff meetings to identify and implement solutions enhancing patient services.
- Interviewed, hired, reviewed, and disciplined employees.
- Developed and implemented an employee recognition program to motivate staff and enhance departmental quality.
- Provided orientation, instruction and assistance to staff and students.
- Oklahoma City, OK
Education
Bachelor of Science - Organizational Leadership, Human Resources
University of Central Oklahoma
Edmond, OK01-2009
Associates of Applied Science - Medical Radiography
San Jacinto College
Pasadena, TX01-1997
Skills
- RIS
- PACS
- GE 4 Slice CT Scanner
- GE 16 Slice CT Scanner
- GE 64 Slice CT Scanner
- MediTech
- GE Centricity
- GE 15 T MRI Scanner
- Kronos
- McKesson
- Siemens 16 slice CT Scanner
- Siemens 64 slice CT Scanner
- EClinicalWorks
- Osirix
- Hitachi Airis Open MRI
- Philips Brilliance CT scanner
- Cerner RadNet/Millennium
- UltiPro
- NovaRad
- Carestream
- DR and CR Imaging Equipment
- EPIC (Radiant, Cadence)
- Philips
Certification
- American Registry of Radiologic Technologists, #322549
- American Red Cross – Basic Life Support (BLS)
- Texas Medical Board – MRT, #97611
- Arizona ADHS – MRT, #70735
- California Department of Health – RHT, #00108366
- Florida Department of Health – CRT, #102208
- Certified MRI Safety Officer (MRSO)
- Incident Command Leader (NIMS)
Timeline
Assistant Director of Imaging Services
Kaiser Permanente
01.2019 - Current
Radiology/Cardiovascular Manager
Ascension St. John
01.2017 - 01.2019
Radiology Lead
Texas Health Resources-Free Standing ER
01.2016 - 01.2017
Imaging Manager
Kansas City Orthopaedic Institute
01.2014 - 01.2016
Imaging Coordinator
Life Imaging
01.2012 - 01.2013
Radiology Manager
Methodist McKinney Surgical Hospital
01.2009 - 01.2011
CT Supervisor
Midwest Regional Medical Center
01.2006 - 01.2009
Bachelor of Science - Organizational Leadership, Human Resources
University of Central Oklahoma
Associates of Applied Science - Medical Radiography
San Jacinto College