Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shanna Bennett-Ohman

Sonoma

Summary

A motivated worker proved to have a strong work ethic and years of experience working in customer service. Eager to learn more and broaden my skill set by working with others, and practicing creative problem-solving.

Overview

3
3
years of professional experience

Work History

Barista

Smastad Coffee Roasters
Sonoma
12.2024 - Current
  • Excellent customer service and communication skills.
  • Experience handling cash and inventory management.
  • Teamwork and collaboration with coworkers.
  • Ability to handle customer inquiries and utilize conflict resolution skills.

Barista

Monday Bakery LLC
Sonoma
08.2023 - 08.2024
  • Managed the espresso machine with efficiency.
  • Knowledge of specialty coffee drinks.
  • Served coffee and pastries to customers.
  • Good communication with coworkers and customers.
  • Ability to work well in a fast-paced environment.

Busser, Hostess

Sausage Emporium
Sonoma
09.2022 - 01.2023
  • Greeted customers with hospitality.
  • Cleaned and bussed tables and workspaces.
  • Assisted servers by running food and fulfilling drink orders.
  • Answered the phone, assisted customers, and made reservations.

Education

High School Diploma -

Pivot Charter School
Santa Rosa, CA
08-2023

Skills

  • Customer service
  • Cash handling
  • Effective communication
  • Problem-solving
  • Time management
  • Food safety practices
  • Team collaboration
  • Friendly and outgoing

Timeline

Barista

Smastad Coffee Roasters
12.2024 - Current

Barista

Monday Bakery LLC
08.2023 - 08.2024

Busser, Hostess

Sausage Emporium
09.2022 - 01.2023

High School Diploma -

Pivot Charter School
Shanna Bennett-Ohman