Shanmukha Priya Indraganti
Belleville,ON
Summary
Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations.
Overview
2
2
years of professional experience
Work History
EXPERIENCE Cashier
Walmart
02.2023 - Current
- Greeted customers entering the store and responded promptly to customer needs
- Built relationships with customers to encourage repeat business
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs.
- Sold Walmart Master Cards by informing them about its benefits and advantages in detail.
Package handler
FedEx:Ground
07.2022 - 03.2023
- Maintained the overall quality safely operating equipment to stack and store cartons and pallets
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Line Operator
JBS Foods
02.2022 - 06.2023
- Inspected finished products for quality and adherence to customer specifications
- Maximized production quality by inspecting, calibrating and adjusting equipment to stay within optimal operational parameters.
- Reduced accidents and injuries by observing safety policies and procedures.
Security Guard
Marmora. ON, Pinkerton
12.2022 - 07.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while prioritizing safety
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
Post Graduate - Cyber Security
Loyalist College of Applied Arts And Technology
Belleville, ON03.2023
Bachelor of Science - Information Technology
Malla Reddy Engineering College
Telangana, India08.2021
Skills
- Quality Assurance Controls
- Contact Management Systems
- Purchasing and Procurement
- Client Relations and Retention
- Cash Register Operations
- Managing Operations and Efficiency
- Conflict Management
- Employee Coaching and Mentoring
- Personnel Training and Development
- Time Management
Timeline
EXPERIENCE Cashier
Walmart
02.2023 - Current
Security Guard
Marmora. ON, Pinkerton
12.2022 - 07.2023
Package handler
FedEx:Ground
07.2022 - 03.2023
Line Operator
JBS Foods
02.2022 - 06.2023
Post Graduate - Cyber Security
Loyalist College of Applied Arts And Technology
Bachelor of Science - Information Technology
Malla Reddy Engineering College
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