Shanmuga Vadivu Murugesan
815 4th Ave SW CALGARY,Alberta
Summary
Goal oriented and hardworking professional with extensive experience in Retail branch banking, including Sales, Customer service, Branch operations with great analytical skills, accustomed to working in a team, and excellent communication skills. Always committed to continuous learning and growth within the organization.
Overview
11
11
years of professional experience
Work History
CASHIER
MEAT AND EAT
02.2023 - 11.2023
- Responsible for administration and processing day to day transactions of full service branch including cash management
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Increased customer satisfaction by taking a proactive approach to discovering our customer’s needs and listening to understand what customer wants.
Cashier
HDFC BANK Ltd
06.2012 - 01.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Education
MBA - Finance And Marketing
Sona College of Technology
05.2012
Skills
- Excellent written and verbal communication skills
- Ability to multitask, prioritize, and meet deadlines
- Adaptability Flexibility
- Problem-solving abilities
- Excellent sales management
- Microsoft Office
- Cooperative Attitude
- Customer service excellence
- Cash handling expertise
- Cross-selling abilities
Timeline
CASHIER
MEAT AND EAT
02.2023 - 11.2023
Cashier
HDFC BANK Ltd
06.2012 - 01.2023
MBA - Finance And Marketing
Sona College of Technology