Shanmugam Kumar Rajeswari
QA Consultant
Calgary,AB
Overview
17
17
years of professional experience
Work History
Canadian Imperial Bank of Commerce
06.2021 - 11.2021
- O Being part of bank's Digital and Contact Centre Technology (DCCT) team who supports the Online Banking (OLB) products using different channels web, mobile web, and native apps.
Tata Consultancy Services
02.2011 - 11.2021
Accenture Technology Solutions
02.2010 - 02.2011
- Bank of America o Played the role of Test Lead
- Responsible for ensuring and delivering with high quality of Online Banking web product to the bank’s customer.
NTT Data Inc
07.2007 - 02.2011
- McKesson Health Solution o Played the role of a QA Analyst and was involved in all stages of QA lifecycle starting from Requirements gathering till QA closure.
UAT Lead
Bank of Montreal
Calgary
Dec.2021 - Current
- Years of global experience playing the role of QA, , Release lead, QA
- Consultant in Information Technology industry
- Experienced in Synthesizing the business process and technical landscape into a sound project strategy and execution plan with strong technical skills
- Good at defining a Test process, seeding it in the team, continuous improvement on the defined process and feel happy to reap the results
- Built and managed relationships at all levels in an organization to get the goals accomplished with a win-win attitude
- Decision making to increase the team size at the right time by involved in hiring team members
- Managed key programs with high complexity by identifying the solution, the right way of execution by building a high performance and motivated diverse team to complete it with a focus on quality
- Have collaborated with teams which nurture agile culture to build a product and ship to customer in a shorter duration without compromising in quality
- Demonstrated in completing the programs with deliverables meeting the standards with high quality
- Involved in creating proactive and reactive QA proposals, all presales activity in business acquisition, creation of business pipeline, Cost estimation, preparing Statement of Work
- Good at preparing and presenting the status to key stakeholders, organizing and leading teams for successful delivery on projects, cultivating the trust with all stakeholders of the program/project/organization, setting up a communication process to ensure all are aware and aligned to program timelines, status risks, and mitigations
- Coached and mentored team members associates of the organization
- Designed the Test Strategy for the program which covers QA/QE approach to achieve the objectives, Tools used, Resource loading and unloading, Team structure and their responsibilities, program-specific governance model, test deliverables, test metrics and reporting, risks and mitigation, change, and configuration management, transition plan (If needed)
- Chaired defect triage meeting with QA team to ensure the defect fixes are delivered and work collaboratively with stakeholders to remove if any roadblocks
- Deep knowledge and hands on experienced on various types of testing performed –
- Functional Testing: System Integration Testing, Regression Testing, User Acceptance Testing
- Production testing
- First-hand experience in User Interface Testing, Web services / API testing, Device testing
- Automation testing
- Get down to the ground in designing Test scenarios, reviewing the test cases, ensuring the
- Requirement Test Matrix (RTM) prepared., Playing the role of UAT Program Lead and delivered a federal incorporated regulatory program specifically on establishing complaints procedures for the bank operations.
Toronto Dominion Bank
08.2018 - 05.2021
- O Feeling proud to be a key player in building the Payments web service for a cross border currency transfer product for their 160 million customers
- This product was used by 188 Mn in last FY with the expected growth rate of 5-8% per year
- O Played the role of API/Webservices QA Program lead in delivering and ensuring the Quality of Enterprise Payment Web services which were consumed by bank’s key revenue generating products.
United Airlines
10.2017 - 07.2018
- Played the role of QA Program and release Manager for the Crew
- Modernization program to develop a radically improved system for Pilot
- Pay calculation, the Pay Calculation engine has been envisaged
- The product is an enhanced rule-based solution leveraging Crew Foundation
- Platform (CFA), which perform accurate pay calculations
- This helped airline to ensure a good amount of cost reduction from avoiding the millions of dollars paid as a penalty to pilots through Air Line Pilots
Test Manager
JetBlue Airlines
03.2015 - 09.2017
- With this customer
- Proud and feeling satisfied being involved in delivering multiple products which helped airline and their customers: web and mobile products used by travellers, airline staffs for issuing booking tickets, issuing boarding pass, loyalty points, Flight plan scheduler, Seat maps, redeem points.
QA Process Consultant
Japan Airlines
01.2014 - 02.2015
- Involved in their transformation of Passenger Service system from the airlines legacy system.
QA consultant
Lloyds Bank
10.2013 - 12.2013
- On how to build a virtualization service for one of the consumer systems which helped the Bank’s QA team to complete their testing on time within the budget.
British Airways
11.2012 - 10.2013
- O Played a critical and key role as a Program Test Lead in Customer
- Management Program where my team built a customer compensation product used by Customer Service Agent’s and their supervisor in the airport on disruptions.
Northern Trust
04.2011 - 08.2012
- O Played the role of Automation Tester and automated their existing manual regression test suite for their investment banking product which is going to be reused multiple times in a year which helped the customer in dollar savings by reusing it.
Education
PGDIB - undefined
Symbiosis Centre for Distance
2011
Bachelor of Engineering - undefined
Anna University
2007
Diploma - Engineering
Directorate of Technical Education
2004
Skills
- Tools used:
- Test and Defect Management Tools:
- HP ALM, JIRA, Team Foundation Server (TFS)
- Automation Testing Tools: HP Parasoft SOATest, Soap UI, Postman, QTP
- Database Tools: DbVisualizer, SQL server
- Monitoring Tool: Splunk, Dev Listener
- Workflow/Ticketing Tool: ServiceNow
- FTP Tool: WinSCP
- Collaboration Tools: Confluence, MS Teams, Skype
- Planning/Documentation/Visualizing tools: MS Office, MS Visio, MS Project
- System Integration Testing
- User Acceptance Testing (UAT)
- Functional Testing
Accomplishments
- Certifications:
- Certified SAFe Agilist
- Certified Agile Scrum Master
- Awarded as ISTQB-BCS Certified Tester Foundation Level
- Acquired HP AIS Certification: HP Quality Center v10
- Acquired HP-M39: HP QuickTest Professional 10.0 Software
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceFlexible work hoursWork from home optionStock Options / Equity / Profit SharingTimeline
UAT Lead
Bank of Montreal
Dec.2021 - Current
Canadian Imperial Bank of Commerce
06.2021 - 11.2021
Toronto Dominion Bank
08.2018 - 05.2021
United Airlines
10.2017 - 07.2018
Test Manager
JetBlue Airlines
03.2015 - 09.2017
QA Process Consultant
Japan Airlines
01.2014 - 02.2015
QA consultant
Lloyds Bank
10.2013 - 12.2013
British Airways
11.2012 - 10.2013
Northern Trust
04.2011 - 08.2012
Tata Consultancy Services
02.2011 - 11.2021
Accenture Technology Solutions
02.2010 - 02.2011
NTT Data Inc
07.2007 - 02.2011
PGDIB - undefined
Symbiosis Centre for Distance
Bachelor of Engineering - undefined
Anna University
Diploma - Engineering
Directorate of Technical Education
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