Summary
Overview
Work History
Education
Skills
Websites
Certification
Personal Information
Affiliations
Timeline
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Shankari Anerao

Shankari Anerao

Yorba Linda

Summary

Transformational leader with 25 years of experience in driving high ROI through technology utilization and team development. Expertise in merchandising and enterprise applications, successfully leading large-scale programs and third-party implementations. Proven ability to prioritize requirements, allocate resources, and deliver solutions on time and within budget. Strong focus on strategic partnerships and continuous improvement in dynamic environments.

Overview

29
29
years of professional experience
20
20
Certification

Work History

AVP

Amgen Corporation
Thousand Oaks
01.2021 - Current
  • Company Overview: Biotechnology Domain
  • Spearheaded the transformation journey for Amgen GCO DTI from Waterfall to SAFe.
  • Defined Scope, Program Objectives, and Deliverables aligning to One AMGEN.
  • Spearheaded the use of Microsoft Co-Pilot for use of Requirement gathering/Feature and User Story writing.
  • Spearheaded the utilization of Gen AI tools to Development/QA team to automate Xpath expressions for Web in test automation.
  • Implemented Gen AI to automate repetitive testing tasks, reducing time and efficiency.
  • Implemented Copado GPT for CI/CD pipeline automation.
  • Resource allocation to the programs based on Capacity planning.
  • Strategized the schedule and plan for ARTs to onboard on SAFe transformation journey by doing ADKAR Analysis.
  • Applied change management strategies to drive adoption and sustain change across Amgen Global Operations.
  • Identified and mitigated potential risks related to Process Development Technology systems, ensuring alignment with global data protection regulations and industry standards.
  • Implemented JIRA Align and Innovation Hub for GenAI.
  • Implemented Monday Work management to plan and work across projects Sales, Marketing, IT, and Engineering.
  • Led the migration strategy for Portfolios to migrate from internal to external JIRA instances, JIRA Align, DTI Tableau Leadership Dashboard.
  • Built a cadre of enterprise agility coaches, deeply experienced to help leaders navigate the journey, supported by a leadership transformation team.
  • Established agile governance and an effective framework to ensure initiative success for D &A (Data and Analytics), including stand-up meetings with across multiple teams SMW (Sales, Marketing, Web) and OCX(Omnichannel Customer Experience) to review program status, priorities, and expectations to ensure programs and goals are on track.
  • Established and supported communities of practices to promote organizational understanding of agile roles and to help individuals develop into them.
  • Provided training to the team on the agile process; provides continuous training during the project execution and continuous improvement on velocity, quality, processes etc.
  • Mentored and focused on Continuous Improvement all the time; provides team a platform for improvement not only during the retro but all the time.
  • Trained and coached new product teams, mentor and coach junior Scrum Masters and Release Train Engineer through training program.
  • Partnered with CIOs and key leaders to set and manage multi-year forecast.
  • Develop transformation roadmap, Change Management Process, Risk Management process for portfolios across Amgen.
  • Partnered with and ensured alignment of the Amgen Process Development leadership, following global standards and practices.
  • Cultivated robust relationships with key partners, including Technology and business leaders, to inspire collaboration and ensure alignment on business and Technology priorities.
  • Engaged with executive leadership to communicate program statuses and outcomes, displaying a clear and compelling story.
  • Developed strong partnerships with stakeholders, business and IT team members, and vendor implementation team to promote the value of Agile transformation.
  • Selected and built relationship with vendors to assist, coach, and implement agile methodologies during the initial stages of agile adoption.
  • Tracked KPI and progress by developing and distributing periodic program indicators that highlight initiative health, including business value objectives, risks, issues, costs and trends through Tableau DTI Leadership Dashboard.
  • Defined PI Quarterly Scope, Objectives, Deliverables aligning to Solution Train and Amgen Global.
  • Developed comprehensive Program Increment plans, including timelines, budgets, and resource capacity requirements.
  • Spearheaded the requirement gathering for all Amgen Product Launches and engaging in Intake requirement/design/development/testing/deployment/hyper care.
  • Participated in RFP activities including sales meetings with prospective vendors.
  • Owned and led cross-functional teams to develop software solutions, from initiation through market launch within agreed-upon schedule, resources, budget, and scope.
  • Accountable for the delivery and reporting Value Stream metric updates with proper communication strategy.
  • Prepared and managed the project contract with the executive leadership team for each phase of the program.
  • Responsible for preparation, launch, and execution of Agile Release Trains by training.
  • Prepared the overall PI planning of the Agile Release Train (ART) and provides various ideas, suggestions, and strategies.
  • Works closely with product management, product owners and other stakeholders to help ensure strategy and execution alignment with organizational roadmaps.
  • Drove the adoption of key engineering practices like Continuous Integration, Test Driven Development.
  • Identified potential risks and developed mitigation strategies to ensure project continuity.
  • Addressed project challenges proactively, ensuring minimal impact on deliverables.
  • Established contingency plans to handle unforeseen issues.
  • Managed PI project budgets of 10 M, ensuring cost control and financial efficiency.
  • Optimized resource utilization, balancing workloads across teams by working with Product Managers and Product Owners.
  • Provided regular financial reporting and forecasts to leadership through Tableau Reporting Dashboard.
  • Streamlined the release management process for Agile teams from one month to two-week deployment through CI/CD pipeline.
  • Worked with Product Managers, Product Owners and DevOps engineer for Program Increment Release Planning aligning across cross functional product teams.
  • Mentored team of Program Agile Managers, Release Engineers, Release Train Engineers, Agile Coaches, Scrum Masters, monitored staff performance, mentoring, training, and cross-training of team.
  • Handled and resolved questions, issues, of staff amicably.
  • Worked with cross functional teams across Amgen and educated global teams on Agile Process.
  • Biotechnology Domain

Senior Director

Synovus Bank
Atlanta
01.2020 - 01.2021
  • Company Overview: Banking Domain
  • Did program Assessment at Executives Level, Manager Level and Team Level Recommended areas of improvement.
  • Conducted interviews with senior executives to gauge Enterprise Level Maturity.
  • Produced a 60-90 day working plan for Team Level Framework, Artifacts, Events, Roles, and Training Programs.
  • Worked on the training content for eight training program and scheduled training delivery for various teams.
  • Worked with the leadership to focus the team's work effort, address risks/areas of concerns, provided feedback, and support the progress of the team.
  • Worked with Product Owners and Stakeholders to identify and clarify priority of Sprint-related needs and priority.
  • Worked with the Product Owner to ensure that the team's backlog is well groomed and actionable - defining acceptance criteria.
  • Designed Required and Working Documents for Agile Governance.
  • Conducted Agile coaching to teams and scrum experts with games rendering to Agile Principles.
  • Worked on an Agile Transformation Roadmap at Enterprise Level and Team Level.
  • Created Scrum plan, Sprint Plan, Release Plan, and QA plan for the scope that must be developed and released.
  • Maintained overall team velocity and capacity with regards to the team's roadmap of projects and planning/prioritization.
  • On boarded the Feature Development Cycle with proper kick off, feature backlog with a clear sprint plan.
  • Provided all support to the team using a servant leadership style and leading by example.
  • Removed impediments, conflict management, make team collaborative to help achieve sprint objective.
  • Monitored and tracked status of iterations/releases and ensure work progress visualization on the scrum board.
  • Assisted with internal and external communication and improving transparency.
  • Banking Domain
  • Improved product development creation cycle to reduce time from 16 months to 9 months.
  • Developed process methodologies to improve system delivery time by 30%.
  • Usage of AI and ML reduced errors, improved accuracy, such as fraud detection and risk assessment by 20%.

Senior Principal – Program Management & Consulting

Daugherty Business Solutions
01.2019 - 05.2020
  • Managed P&L effectively for the Portfolio within Daugherty Business Solutions.
  • Produced reports on resource utilization, sow / contract shifts, and differentiated pricing models to improve the cost of delivery continuously and improve engagement level profitability.
  • Conducted periodic reviews and tracking of delivery milestones and statuses; provide feedback to teams and track actions to completion.
  • Prepared and presented business reviews to leadership.
  • Partnered with the Home Depot product Executive to meet the account objectives of Agile Coaching for the Portfolio HomeDepot.Com.
  • Work closely with Client Account Directors on executing account strategies for account growth of Home Depot, and GPC and elevate any issues to account stakeholders and CORE leadership.
  • Meet client scorecard expectations for delivery.
  • Ensure productivity and success of assigned consultants for the program by constant interactions and team updates.
  • Provided support and guidance to the Delivery team on technical, delivery, and operational issues and help work through obstacles to achieve successful outcomes for HomeDepot and GPC.
  • Review consultant deliverables prior to delivery to ensure quality of deliverables are consistent with Daugherty’s best practices.
  • Manage overall team performance elevating issues to Experis leadership.
  • Transformed 4 teams from Waterfall delivery method to Agile, increasing yearly releases 3X, improving speed to market and customer satisfaction.
  • Focused primarily on training the teams to write good user stories, prioritize the work based on business value and handling of the tasks by the team.
  • Spearheaded the use of AI algorithms analyze customer data (purchasing history, browsing behavior) to suggest relevant products and promotions, increasing customer satisfaction and sales.
  • Placed substantial efforts on team member role training, time-boxing and providing strong metrics for all players.

Senior Principal – Program Management & Consulting

Backbase Inc
01.2018 - 01.2019
  • Company Overview: Fintech Domain
  • Worked as a Senior Principal consultant at Backbase USA for leading Agile program Management of multiple Banking/Financial Products for global customers of Backbase.
  • Leadership of Backbase USA Agile transformation.
  • Management of Customer Success Programs – providing an overall solution to the customer through agile way and successful implementation of Program and Delivery.
  • Grew revenue by improving customer satisfaction and upselling products, increasing sales for one strategic account by over $1.2 million.
  • Improved Internal alignment between R&D and Professional Services to remove potential dependencies between the client requirements, projects and product development.
  • Through Agile process enhanced quality assurance, to identify risks and issues at earlier stages during the project.
  • Led development of a suite of mobile apps providing bank customers with the ability to complete fast, secure transactions (e.g., account-to-account withdrawals, transfers, deposits and payments) as well as balance inquiries via mobile devices.
  • Managed concept-to-launch of commercial banking front-end solution enabling real-time monitoring of online customer transactions. Top-selling product generated $2.2 M.
  • Mentored and coached transition of 16 delivery teams to Agile practices.
  • Provided 12 Agile Workshops for Scrum and Kanban to Backbase and Backbase Clients.
  • Assisted as needed to help remove impediments and distractions that interfere with the ability of the team to deliver on the Sprint goal.
  • In eight weeks, reduced time to ship by approximately 30%.
  • Collaborated with marketing on product positioning/go-to-market launches.
  • Coached product owners to manage the Product Features development and enhancements with bi-weekly sprints.
  • Fintech Domain

Transformation Lead

HD Supply
01.2017 - 01.2019
  • Company Overview: Retail Domain
  • Worked at HD Supply to develop Agile Transformation strategy from scratch.
  • Established Agile CoE best practices for E-Commerce projects for Facility Maintenance improved the project delivery by 20%.
  • Lead 9 portfolios with 28 core team members of Solution Architects, Project Managers, QA Lead, and Business Analysts and offshore resources with accountability to strategically deliver Finance, E-Commerce, and SAP integrations.
  • Projected savings of 600 k in 8 months by establishing Agile Practice.
  • Used Agile for Implementing SAP Core application upgrades ECC 6.0 Enhancement Pack 8, SCM 7.0 Enhancement Pack 4, and CRM 7.0 Enhancement Pack 4.
  • Implemented Sciforma (Portfolio Management Software) for Time Tracking, Vendor Management and Program Management.
  • Lead the Cloud Computing PoS System project.
  • Used cloud computing services from clouds service providers AWS.
  • The Project helped to access large amount of stored data from anywhere and anytime, forecast demand for the products or services, segment the market, improve and maintain relationships with customers, track the current trends of customers’ behavior, and purchasing patterns towards various brands.
  • It helped to reduce costs and target the right customers in lesser time.
  • Lead the upgrade of V7 Enterprise environments for IBM’s Websphere Commerce infrastructure and deployment automation to IBM’s V8.
  • Documented and defined consistency best practices for HDS’s large eBiz landscape that enabled faster delivery of new features to production.
  • Conceived and launched a DevOps team that transformed the $1.4 billion manual deployment and code repository processes, transforming it to a fully automated multi-rail build and deploy process.
  • Retail Domain

Global Technical Program Manager

Novelis
01.2013 - 01.2016
  • Company Overview: Manufacturing Domain
  • Joined Novelis in 2013 to lead their SAP ERP and MES Implementation Program in the capacity of Agile Program Manager, Product Owner and Scrum Masters.
  • Managed an annual budget of 18 million dollars for Global SAP Implementation, Global MES Implementation, Freight Pop Integration and E- Supplier Integration Program.
  • Established KPI’s for projects, drive to green status, and communicated project status and risk to stakeholders.
  • Collaborated with all functions across the global organization to ensure successful delivery of projects.
  • Set Annual, Monthly and Weekly goals for Gateway Program.
  • Provided regular status updates to the steering committee, Stakeholders groups, and executive leadership to make sure all parties were aligned with their expectations.
  • Developed comprehensive monitoring of risks, issues, dependencies, contingency plans and available resources to remove any roadblocks resulting in 99% of milestones achieved on time.
  • Utilized outsourcing firms and reduced operational costs by 30%.
  • Maintained and tracked all required and working documents for the Governance Quality Review for all Program Phases.
  • Manufacturing Domain
  • Responsible for leading and influencing change in supply chain integration of manufacturing and production operations and inbound and outbound transportation across multiple domestic and international production plants and warehouses including the receiving of raw materials, distribution of raw materials throughout manufacturing facility, WIP and shipment and delivery of finished goods to both domestic and international customers to ensure inventory accuracy and minimize costs associated with operations.
  • Provided Agile PMO support to 3 global SAP and MES implementation projects in North America, Europe, & Asia.
  • Led cross-continental/global teams in: SAP Basis, Data Migration, Integration, TIBCO, & Training teams.
  • Worked with SME and Business Analyst to get the requirements for Novelis Transport Management System to integrate and interface with third party vendor (Freight POP) for Single source for quoting, shipping, tracking and cost-effective option for shipping and logistics management.
  • Worked with procurement team and Supply Chain team for Novelis in house supplier portal E- Supplier.

Program Manager, Agile Consultant, QA Consultant, BA Consultant

It-Updates Inc
01.1999 - 01.2013
  • Built a team of architects, developers, and testers across USA and India for consulting engagements.

Intern

Indian Railways
01.1997 - 01.1998
  • Acquired an in-depth knowledge about the various techniques used in Western Railway by Train Management System (TMS) to provide a failsafe method for systematic operations of trains in one of the busiest routes in India.
  • Gained basic knowledge on the concepts of data management and predictive analytics used by TMS.

Education

Bachelor of Engineering (B.E.) - Electronics and Telecommunications

University of Mumbai
Mumbai
12-1998

Skills

  • Agile methodologies
  • Lean IT delivery
  • Portfolio ,Program and project management
  • Quality assurance
  • Partnership development
  • Talent management
  • Operational leadership
  • Budget oversight
  • Vendor relations
  • Software development
  • Product strategy
  • Compliance management

Websites

Certification

  • SAFe SPC Certified
  • SAFe Agile Software Engineering Certified
  • SAFe Product Manager Certified
  • SAFe Lean Portfolio Management Certified
  • Certified Agile Master
  • Certified Product Owner
  • CSM (Certified Scrum Master)
  • SAFe for Teams Certified
  • Leading SAFe Validation Certified
  • SAFe Scrum Master Certified
  • ITIL Certification
  • IIL PM Certified 06/15
  • Expert Scrum Master Certified (ESMC)

Personal Information

Immigration Status: US Citizen

Affiliations

Yorba Linda Country Club :

« Helping the Tennis Director with Tennis Tournament Schedules, Camps, and organizing team meetups.

« Spearheaded the idea of Pickle Ball Introduction and Training Clinics for beginners.

Medlock Bridge Tennis and Cultural Association:

« Formed different Tennis groups as per level and organized Tennis Tournaments .

« Organized Calcutta Tennis Tournaments .

« Organized Diwali Party and Christmas Party for all the Medlock Bridge Sub-Division residents.

Atlanta Gurukul:

« Mentored kids on Indian Cultural activities and Mythology.

« Organized cultural programs for kids to participate and learn about Indian Festivals.

Timeline

AVP

Amgen Corporation
01.2021 - Current

Senior Director

Synovus Bank
01.2020 - 01.2021

Senior Principal – Program Management & Consulting

Daugherty Business Solutions
01.2019 - 05.2020

Senior Principal – Program Management & Consulting

Backbase Inc
01.2018 - 01.2019

Transformation Lead

HD Supply
01.2017 - 01.2019

Global Technical Program Manager

Novelis
01.2013 - 01.2016

Program Manager, Agile Consultant, QA Consultant, BA Consultant

It-Updates Inc
01.1999 - 01.2013

Intern

Indian Railways
01.1997 - 01.1998

Bachelor of Engineering (B.E.) - Electronics and Telecommunications

University of Mumbai

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Shankari Anerao