Harry Ramachandran
Burlington,ON
Summary
Seasoned and customer-focused Broadcast/Digital Media Engineer with over twenty years of hands-on expertise in designing and leading the deployment of complex large-scale broadcast projects with strong capability to build and maintain stakeholder relationships enhanced by extensive management experience and exceptional interpersonal skills. Proven track record of managing the entire lifecycle of diverse product lines from concept to successful launch.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Associate Director, Program Management
Evertz Microsystem
06.2021 - Current
- Spearheaded numerous high-profile infrastructure and play out projects across on-premises and cloud-based settings, consistently achieved and surpassed client expectations, resulting in a high rate of repeat business and an increase in client referrals, solidifying company's market position.
- Oversaw the onboarding process for new systems and technologies, ensuring seamless integration and functionality. This involved meticulous planning and execution to align with strategic objectives and operational needs.
- Directly engaged with clients to capture and translate technical and business requirements into effective solutions, incorporating cutting-edge broadcast technologies. Guided customers through transitions to advanced technologies, ensuring smooth adaptation and optimal system performance.
- Provided leadership and mentorship to a team of internal engineers, enhancing skills in conflict resolution, negotiation, and people management. Cultivated a high-performance team culture focused on innovation and proactive problem-solving.
- Developed and implemented innovative project management strategies that reduced delivery times by 20% and improved client satisfaction rates.
Sr. Program Manager - SDVN & Playout
Evertz Microsystem
05.2016 - 06.2021
- Accelerated the adoption of cutting-edge SDVN/cloud technology by working closely with cross-functional teams and industry leaders. Ensured comprehensive installation and robust support from concept to delivery, achieving seamless integration across multiple platforms.
- Led the completion of RFP/RFI responses, providing detailed product information, system diagrams, and pricing. Conducted extensive global travel for on-site customer meetings to present technology solutions, discuss requirements, and plan full system designs.
- Gained the trust of key stakeholders through extensive on-site support and by serving as a dedicated customer advocate. Excelled in resolving complex issues by breaking down larger problems into manageable solutions, significantly improving client satisfaction and system reliability.
- Led interview processes and assessed candidate capabilities, significantly strengthening the team with skilled professionals who contribute to the company's strategic goals.
- Successfully led the upgrade and modernization of broadcast systems for key accounts, which increased operational efficiency by 40% and reduced downtime by 30%.
Program Manager - SDVN
Evertz Microsystem
11.2011 - 05.2016
- Facilitated Proof of Concept demos worldwide, including trade shows (NAB, IBC, SMPTE, Streaming Media, SVG) and annual sales/tech conferences at global venues. Delivered interactive product demonstrations and technical presentations on SDVN/IP & Compression product lines, significantly enhancing brand recognition and driving sales through direct customer engagement.
- Managed the installation of high-profile broadcast systems across global environments, incorporating new industry-defining technologies. Actively interfaced with engineering, production, sales departments, and customers to coordinate feature development and resolve technical issues efficiently.
- Handled escalated customer support issues, employing specialized expertise and R&D resources to resolve complex technical problems, thereby enhancing customer trust and satisfaction.
- Led initiatives that resulted in a 50% increase in Evertz SDVN/IP product adoption, directly contributing to the company's market share growth.
Sr. Project Manager- Compression
Evertz Microsystem
03.2003 - 11.2011
- Developed and implemented effective go-to-market strategies and managed vendor selection processes, resulting in a dramatic 90% increase in market share for the compression portfolio(HEVC, H.264, MP2, J2K).
- Spearheaded extensive video quality shootouts at major global broadcasting hubs (Cable/MSO, IPTV, DTH, OTT, ATSC), ensuring superior product delivery and performance, directly boosting customer acquisition and retention.
- Coordinated the solution review process with engineering, customer support, operations, external technology partners, and upper management to set and prioritize product development goals, ensuring alignment with market demands and technological advancements.
- Performed rigorous product verification testing and system characterization on new products, as well as feature enhancements on existing products, to maintain and improve quality standards.
Education
Diploma - ELECTRONICS ENGINEERING TECHNOLOGY
Mohawk College of Applied Arts And Technology
HamiltonSkills
- SDI/UHD/4K, AAC/AC3
- ST-2110, ST-2022, PTP IEEE 1588
- RIST, CDI, SRT, JPEG XS
- SCTE-35/104, CEA-608/708, OP-42/47, SCTE-27
- MP2, H264, HEVC, J2K, HLS, MPEG-DASH, ATSC
- TR-101 290, RTMP, UDP, TCP, SNMP
Notable Clients
Warner Bros. Discovery, Corus, FOX, AMC, Comcast, WM Argentina, ESPN LA, Airtel, EchoStar, Videocon, Rogers, TELUS, CBS, Golf Channel, ABC, Telemundo, NBC, HBO.
Certification
AWS Certified Cloud Practitioner
Timeline
Associate Director, Program Management
Evertz Microsystem
06.2021 - Current
Sr. Program Manager - SDVN & Playout
Evertz Microsystem
05.2016 - 06.2021
Program Manager - SDVN
Evertz Microsystem
11.2011 - 05.2016
Sr. Project Manager- Compression
Evertz Microsystem
03.2003 - 11.2011
Diploma - ELECTRONICS ENGINEERING TECHNOLOGY
Mohawk College of Applied Arts And Technology
AWS Certified Cloud Practitioner
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