Shanjay-K Navaratnam
Whitby,ON
Summary
Reliable and detail-oriented professional with experience in customer-facing roles, inventory coordination, and team leadership. Proven ability to resolve client issues efficiently, manage tasks under pressure, and maintain high service standards. Looking to bring strong interpersonal and organizational skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
World Famous Pizza
05.2021 - Current
- Oversaw daily operations, managing staff and ensuring efficient store performance during the manager's absence.
- Coordinated procurement and organization of school lunch programs and corporate catering orders.
- Monitored inventory levels and placed accurate supply orders to maintain stock and reduce waste.
- Provided excellent customer service and resolved issues quickly to maintain client satisfaction.
- Trained new staff and maintained compliance with health and safety regulations.
Education
Bachelor of Science -
Wilfrid Laurier University
Waterloo, ONSkills
- Conflict resolution
- Customer relations
- Time management
- Verbal & written communication
- Handling confidential information
- Retail operations
Certification
UNODC Certificate on Drugs and Crime - Wilfrid Laurier University
Languages
English
Native or Bilingual
Tamil
Native or Bilingual
Timeline
Assistant Manager
World Famous Pizza
05.2021 - Current
Bachelor of Science -
Wilfrid Laurier University
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