Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Shaniyah Benjamin

Fountain Valley

Summary

Behavioral Health Technician with extensive experience at Reset Recovery, recognized for building strong patient relationships and providing effective mental health support. Expertise in activity planning and safety management, creating engaging environments that improve client participation and well-being. Dedicated to fostering healing through empathy and clear communication, consistently enhancing patient care outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Behavioral Health Technician

reset recovery
Huntington Beach
02.2025 - 04.2025
  • Conducted intake interviews with new patients to assess mental health and gather treatment history.
  • Educated clients on essential life skills, including housekeeping and food preparation.
  • Organized daily activities such as arts and crafts, games, and music therapy to enhance coping skills.
  • Identified behaviors linked to substance abuse and recognized signs of intoxication.
  • Monitored patient safety across all facility areas to ensure a secure environment.
  • Provided emotional support to clients facing challenging situations for improved well-being.
  • Completed daily patient reports and submitted them to management for evaluation.
  • Established professional relationships with clients, staff, and the public to foster collaboration.

Hospitality Aide

Sunrise Nursing And Rehabilitation
Raymore
08.2022 - 10.2023
  • Created spreadsheet to keep track of equipment and supply needs used by the entire floor, keeping the D.O.N. informed of potential shortages
  • Practiced effective sterilization of living areas and equipment, avoiding infection of 37 residents
  • Designed and led a weekly music hour for residents, which averaged 40% total resident participation
  • Monitored and recorded resident temperatures and blood pressure 3 times per day
  • Performed 100% of resident care functions, including grooming, hygiene, collecting vitals signs, ROM, proper body alignment, and transportation to activities
  • Supervised resident care, built strong relationships, and reported any unusual condition, accident, or incidents to a team of 6 nurses

Education

Graduation Diploma/GED - General Studies

Raytown South High School
Raytown, MO
05.2023

Some College (No Degree) - Medical Assistant

UEI College
Garden Grove, CA

Skills

  • Patient rapport and needs assessment
  • Personal care assistance
  • Mobility support and endurance
  • Manual dexterity and monitoring
  • Mental health support and intervention
  • Health documentation and reporting
  • Team collaboration and resolution
  • Client engagement and relationship management
  • Activity planning and support
  • Safety management and response
  • Clinical documentation and walking rounds
  • Medication administration and compliance
  • De-escalation strategies and reinforcement
  • Food preparation and handling
  • Empathy in care
  • Continuous improvement practices
  • First aid certification
  • Motivation techniques and encouragement
  • Assessment administration and monitoring

Certification

  • Substance Use Disorder Registered Counselor (SUDRC)
  • First aid
  • CPR

References

References available upon request.

Timeline

Behavioral Health Technician

reset recovery
02.2025 - 04.2025

Hospitality Aide

Sunrise Nursing And Rehabilitation
08.2022 - 10.2023

Graduation Diploma/GED - General Studies

Raytown South High School

Some College (No Degree) - Medical Assistant

UEI College
Shaniyah Benjamin