Creative Communications Specialist with excellent record of branding and marketing success through website management, social media communications, and email marketing efforts. Expert skills in Adobe Creative Suite and content management systems. Great team player accustomed to working well with internal and external consultants.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Project Coordinator
Smiles First Corporation
04.2021 - Current
Oversee, write, proofread, and edit the content on various marketing channels, ensuring a consistent voice on the company’s website, blogs, and social media platforms.
Work closely with the company’s Marketing department and Graphic Designer for all marketing initiatives.
Create a project management calendar for fulfilling each goal and objective.
Plan courses and live seminars by booking venues, caterers, following a strict budget and communicating any updates, concerns, and arranging details.
Lead and support the planning committee, ensuring periodic meetings to discuss the Continuing Education program.
Write and collect contracts from sponsors, speakers, and all other stakeholders as needed and ensure that all financial sponsorship and/or conflicts of interest are identified and disclosed to participants.
Create, maintain and strengthen the organization’s overall brand through Public Relation efforts.
Collaborated with project leaders to comply with accounting needs for project maintenance requirements.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Medical Office Coordinator
Medical Eye Consultants
02.2021 - 04.2021
Perform office management duties and taking medical histories
Provide administrative support to assigned health care providers
Assist patients and their families by providing them with procedural and diagnostic information
Schedule appointments between patients and physicians
Entered procedure codes and diagnosis codes into medical billing software.
Communicated with patients, insurance companies, and providers through phone calls, emails, and office drives concerning formularies and coverage limits.
Oversaw office records and maintained strict document control.
Public Relations Internship
Jamaica Association for Debating and Empowerment, JADE
05.2020 - 08.2020
Assist the organization in identifying appropriate social media channels for their specific business needs.
Used digital illustration, photo editing software, and layout software to create designs.
Prepare and edit organizational materials, including employee newsletters and other publications for internal and external audiences.
Collaborate with managers to identify trends and evaluate advertising to determine whether it is in sync with the organization’s public relation efforts.
Prepared social media posts and videos with eye for viral content strategies.
Studied objectives, promotional policies or needs of organizations to develop public relations strategies influencing public opinion or promoting ideas.
Operations Lead
Concentrix
01.2019 - 12.2019
Performed quality control and monitored production efforts.
Motivated and trained 20 employees under my leadership to maximize team productivity.
Prioritize assignments and delegate tasks daily
Improve internal processes and streamline business functionality by making immediate reports when the system is down
Informing clients of any issues and keeping track of the progress of the people on my team to ascertain growth and improvement
Coordinate transactional operations and monitor ongoing business processes in the organization
Actively pursue strategic and operational objectives.
Public Relations Officer
Northern Caribbean University
09.2017 - 12.2019
Analyze the organization’s objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services
Edit and update promotional material and publications (brochures, videos, social media posts etc.) and update and maintain the organization’s digital content
Organize PR events (eg. Open days etc.)
Establish and maintain cooperative relationships with students, employees, community, and public interest.
Implemented content editorial calendar to plan marketing campaigns and manage content.
Developed brand media relations strategies that bolstered community awareness and knowledge.
Education
Bachelor of Arts - Communications (Public Relations Emphasis)