SHANIQUA JENKINS
San Diego
Summary
Dynamic and dedicated Medical Assistant with hands-on experience at Uni Care Home Health, excelling in administering medications and monitoring vital signs. Proven client service skills enhance patient satisfaction, while expertise in electrocardiogram analysis ensures accurate health assessments. Committed to improving client wellbeing through compassionate care and efficient office management.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Caregiver
senior helpers
San Diego
03.2022 - 03.2024
- Facilitated patient transport for medical appointments and errands.
- Supported pet care activities to enhance client wellbeing.
- Conducted housekeeping duties to ensure cleanliness and orderliness.
- Prepared meals according to dietary requirements of clients.
- Delivered medication reminders to promote adherence.
- Assisted bedridden clients with daily hygiene, including bathing and changing.
Medical Assistant
uni care home health
San Diego
02.2020 - 11.2023
- Supported clients with transportation from bed to chair or wheelchair to vehicle.
- Administered medication reminders for timely compliance.
- Executed housekeeping tasks to provide a hygienic living space.
- Cooked meals aligned with client preferences and nutritional guidelines.
Customer Service Rep(CSR)
Catalina Restaurant Group
San Diego
11.2014 - 12.2014
- Greet customers, answered phones, stocked pies, and handled cash
Medical Assistant/CSR
Friends Helping Friends
San Diego
08.2013 - 09.2014
- Transported clients to and from doctor’s appointments
- House Keeping
- Prepared meals
- Made sure clients took medications as needed
Medical Assistant Extern
Digestive Disease Association
San Diego
01.2013 - 02.2013
- Scheduled clients
- Answered multi-line phones
- Performed patient vitals
- Escorted patients to examination room
- Assist doctor in various procedures
- Electronic records and charting
- Clinic specialized in HIV, Hepatitus C and H’Pylori.
Driver
Melody’s Day Care
San Diego
09.2009 - 10.2009
- Picked up and transported children to and from school
- Ensured proper safety precautions were taken transporting each child
Hair Stylist
Adrian’s Hair & Nails
San Diego
11.2008 - 06.2009
- Customer service, sales
- Cut, color and style hair
- Recommend hair products most needed for customer
- Schedule appointments, greet new clients
- Handled cash register
- Take inventory, load, unload, stock and display product
Customer Service Representative
Competitive Edge
San Diego
03.2008 - 11.2008
- Made outbound calls to conduct surveys and schedule appointments
- Provided excellent customer service
Education
Diploma - Medical Assistant
San Diego College
San Diego, CA02.2013
High School Diploma -
Morse High School
San Diego, CA06-2007
Skills
- Electrocardiogram analysis
- Microscopic examination
- Coding with ICD-9 and CPT-4
- Monitoring vital signs
- Client service skills
- Scheduling and reception duties
- Laboratory skill set
- Terminology in medicine
- Proficiency in MS Word 2007
- Administering medications
- Collecting specimens effectively
- Understanding medical insurance processes
- Knowledge of anatomy and physiology
- Managing office procedures efficiently
- Awareness of medical law and ethics regulations
- Injection administration techniques
- Venipuncture expertise in practice
Certification
- Emergency First Responder Adult, Child, Infant CPR
- Emergency First Responder First Aid
- HIPAA
Timeline
Caregiver
senior helpers
03.2022 - 03.2024
Medical Assistant
uni care home health
02.2020 - 11.2023
Customer Service Rep(CSR)
Catalina Restaurant Group
11.2014 - 12.2014
Medical Assistant/CSR
Friends Helping Friends
08.2013 - 09.2014
Medical Assistant Extern
Digestive Disease Association
01.2013 - 02.2013
Driver
Melody’s Day Care
09.2009 - 10.2009
Hair Stylist
Adrian’s Hair & Nails
11.2008 - 06.2009
Customer Service Representative
Competitive Edge
03.2008 - 11.2008
Diploma - Medical Assistant
San Diego College
High School Diploma -
Morse High School