Shanil Kumar
Edmonton,AB
Summary
Quality-driven Cashier Team Lead with background training new cashiers and guiding employees. Patient and professional when leading others and improving staff skills. Expert at offering positive feedback and constructive criticism for upbeat atmosphere, smooth operations and ideal customer experiences.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
North Central Co-op
08.2018 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained team members on cash register operation and cash handling.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
Education
Bachelor of Science - Computer Science
Grant Macewan
Edmonton, AB04.2026
Skills
- Retail Merchandising
- Rotation Procedures
- Cashier Oversight
- Total Sales Reconciliation
- Staff Assignments
- Inventory Accuracy
- Till Counting
- Shift End Procedures
Timeline
Cashier Team Lead
North Central Co-op
08.2018 - Current
Bachelor of Science - Computer Science
Grant Macewan
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