Shanik Ramos Olan
Calgary
Summary
Customer service and sales professional with a knack for building strong customer relationships and understanding their needs. Skilled in communication and interpersonal interactions to provide top-notch customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Representative
EL TUCO TIRE SHOP
08.2016 - 09.2021
- Identify and research potential customers or leads through various methods, including cold calling, networking, and referrals.
- Demonstrate product features and benefits, addressing client needs and concerns.
- Negotiate terms, pricing, and contracts with clients to close sales deals.
Appraiser Gold
PRESTA PRENDA BANCO AZTECA
09.2020 - 01.2021
- Use various tools and techniques to measure gold content, weight, and condition.
- Inspect gold items for authenticity, craftsmanship, and any potential damage or wear.
- Identify and assess any markings, stamps, or certifications on gold items that indicate purity or origin.
Data Capturer
REGISTRY OFFICE
04.2020 - 09.2020
- Accurately enter data from various sources, such as paper documents, electronic files, or forms, into databases or information systems.
- Cross-check data entries with original sources to identify and correct any discrepancies or errors.
- Input and manage data in various database systems or software applications.
Security Assistant
Regal Springs
04.2016 - 07.2016
Education
No Degree - Criminology and Criminalistic
UNIVERSIDAD DEL SURESTE
Tabasco, Mexico01-2021
Skills
- Fluent in English
- Problem Solving
- Customer Service Excellence
- Punctual and Reliable
- Empathy
- Attention to detail
Certification
- CSTS 2020 - fundamentals 04/2025
- WHIMIS 2015 with GHS 04/2025
- OCCUPATIONAL HEALTH AND SAFETY FOR THE ASBESTOS WORKER 04/2025
LANGUAGES
Spanish - Native or Bilingual
English - Advanced
English
Limited Working
Timeline
Appraiser Gold
PRESTA PRENDA BANCO AZTECA
09.2020 - 01.2021
Data Capturer
REGISTRY OFFICE
04.2020 - 09.2020
Sales Representative
EL TUCO TIRE SHOP
08.2016 - 09.2021
Security Assistant
Regal Springs
04.2016 - 07.2016
No Degree - Criminology and Criminalistic
UNIVERSIDAD DEL SURESTE
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