Shaniece Cox
Merritt,BC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Customer Relations Manager
Procore International Radiator Ltd.
12.2024 - Current
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Kept reception area clean and neat to give visitors a positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Oversaw payroll by reviewing timesheets.
- Coordinated shipping schedules, ensuring timely deliveries and increased customer satisfaction rates.
- Maintained office supply inventory and ordered supplies.
Shipper/Receiver
Lordco Auto Parts
12.2019 - 12.2024
- Handled high-volume paperwork .
- Unloaded pallets and deliveries and organized products in warehouse.
- Picked orders, scanned products and packed boxes.
- Completed daily cycle counts and assisted with monthly audits.
- Kept work areas clean, safe and organized.
Caregiver
Hands At Homecare
09.2018 - 12.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Monitored clients' overall health and well-being and noted significant changes.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
The Florentine
Housekeeper
01.2018 - 09.2018
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
Education
High School Diploma -
Merritt Secondary School
Merritt, BC06.2011
Skills
- Time management
- Customer Service
- Data Inputting
- Organization Skills
- Inventory Monitoring and Management
- Verbal and Written Communication
Timeline
Customer Relations Manager
Procore International Radiator Ltd.
12.2024 - Current
Shipper/Receiver
Lordco Auto Parts
12.2019 - 12.2024
Caregiver
Hands At Homecare
09.2018 - 12.2019
The Florentine
Housekeeper
01.2018 - 09.2018
High School Diploma -
Merritt Secondary School
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