Shanicqura Carter
Oakland
Summary
Proven expertise in food inventory control and exceptional customer service, honed at Oakland Unified School District. Spearheaded process improvements, enhancing food stock optimization. Skilled in sanitation procedures, adept at fostering positive guest experiences. Demonstrated ability to streamline operations, evidenced by efficient management of supplies and meticulous attention to detail in clerical support at County Of Alameda.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Service Assistant III
Oakland Unified School District
12.2015 - Current
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Prepared orders on trays for dine-in orders or in bags for takeout orders.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Offered information on menu items, garnishes and preparation methods to choosy guests.
- Initiated, planned and executed process improvements to optimize food inventory levels.
- Scheduled and received food and beverage deliveries from diverse suppliers, maintaining lists to minimize errors.
- Monitored food preparation and offered feedback on portion size and presentation.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
Clerical Assistant
County Of Alameda
09.2007 - 08.2013
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Coordinated and scheduled meetings and appointments.
- Assisted with onboarding of new employees.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Utilized office management software to record and track customer information.
Education
High School Diploma -
MCClymonds High School
Oakland, Ca06-1994
Skills
- Food inventory control
- Portioning
- Excellent customer service
- Sanitation procedures
Certification
- ServSafe Workplace Harassment Certification - National Restaurant Association.
- Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP) – Certifying Board for Dietary Managers.
Timeline
Food Service Assistant III
Oakland Unified School District
12.2015 - Current
Clerical Assistant
County Of Alameda
09.2007 - 08.2013
- ServSafe Workplace Harassment Certification - National Restaurant Association.
- Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP) – Certifying Board for Dietary Managers.
High School Diploma -
MCClymonds High School
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