Shanice Vera
CITRUS HEIGHTS
Summary
Professional with strong background in Human Resources, prepared for this role. Expertise in recruitment, employee relations, and policy implementation. Strong focus on team collaboration and achieving results. Reliable and adaptable, skilled in conflict resolution, talent acquisition, and performance management.
Overview
10
10
years of professional experience
Work History
Human Resources Spec
Sacramento Superior Court
05.2025 - Current
- Resolved employee inquiries regarding benefits, payroll, and policies efficiently.
- Processed onboarding paperwork and facilitated new hire orientation sessions.
- Maintained accurate employee records within HRIS for compliance and reporting.
- Streamlined communication channels between employees and HR departments for improved responsiveness.
- Performed basic administration processing and approval of transactions, data input and verification of documentation.
- Handled administrative responsibilities such as payroll processing accurately and efficiently.
- Processed weekly time cards to report employee's earnings for payroll disbursement.
- Reduced payroll errors by meticulously reviewing timesheets and resolving discrepancies before final submission.
- Resolved complex payroll issues, restoring trust and confidence among employees.
HR Project Rep
Avid Health Services
01.2023 - 04.2025
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Carried out day-day-day duties accurately and efficiently.
- Developed lists of qualified candidates for corporate hiring managers.
- Verified applicant references and employment details.
- Reached out to qualified referral candidates to obtain applications.
- Maintained filing system of current, prospective and future positions.
- Managed time efficiently in order to complete all tasks within deadlines
Human Resources Manager
Maxim Healthcare, Services, Inc
02.2019 - 10.2022
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs and training to promote collaboration.
- Motivated employees through special events, incentive programs and constructive feedback.
- Initiated and maintained workers compensation cases for tracking, reporting and legal mechanics.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
- Liaised between multiple business divisions to improve communications
- Devised hiring and recruitment policies for 200 -external employees, 40 - internal employees
Human Resources Senior Specialist
Maxim Healthcare, Services, Inc
12.2017 - 02.2019
- Conducted investigations for employee complaints and concerns to determine resolutions
- Managed employee lifecycle processes by handling onboarding, employee performance and discipline tasks
- Utilized business acumen and experience to achieve positive environment of engaged employees
- Participated in weekly staff meetings and met with management to review progress and status of various issues
- Explained business rules and regulations via employee handbook.
- Communicated performance expectations in accordance with job descriptions for each position
- Provided current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
- Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Analyzed statistical data and reports to identify and determine causes of personnel problems and developed recommendations for improvement of organization's personnel policies and practices
- Allocated human resources, ensured appropriate matches between personnel
- Conducted new employee orientation to foster positive attitude toward organizational objectives
- Advised managers on organizational policy matters, such as equal employment opportunity and sexual harassment and recommended needed changes
- Prepared personnel forecast to project employment needs.
- Organized, directed, controlled, and coordinated personnel, training and labor relations activities of organization.
- Monitored employee performances and performed reviews.
- Handled customer complaints.
Human Resources Specialist
Maxim Healthcare, Services, Inc
10.2015 - 12.2017
- Handled EEOC claims, worker's compensation claims, and unemployment claims and hearings
- Oversaw preparation of new hire paperwork and managed on- boarding process
- Examined employee files to answer inquiries and provide information for personnel actions
- Developed and implemented personnel policies and procedures.
- Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
- Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns
- Scheduled and conducted new employee orientations.
- Evaluated applicant qualifications and eligibility for specified licensing, according to established guidelines and designated licensing codes.
- Oversaw and managed hiring process and assisted human resources.
Education
High School Diploma -
Los Altos High School
Los Altos, CA06.2011
Skills
- Employee Relations Oversight
- Grievance Resolution
- Human Resources Department Processes
- Employee Performance Reviews
- Unemployment Claims
- Compliance
- Onboarding, Training and Development
- File and Records Management
- Payroll Coordination
- Talent Management
- Human Resources Operations
- Performance Review Management
- Personnel Recruitment
- Employee Retention
- Customer relations
- HR policies and procedures
- Onboarding and orientation
Timeline
Human Resources Spec
Sacramento Superior Court
05.2025 - Current
HR Project Rep
Avid Health Services
01.2023 - 04.2025
Human Resources Manager
Maxim Healthcare, Services, Inc
02.2019 - 10.2022
Human Resources Senior Specialist
Maxim Healthcare, Services, Inc
12.2017 - 02.2019
Human Resources Specialist
Maxim Healthcare, Services, Inc
10.2015 - 12.2017
High School Diploma -
Los Altos High School