Shanice Staple
Brampton,ON
Summary
A professional and reliable administrative specialist with comprehensive background in delivering efficient office support and customer service is seeking a position in a professional environment where I can work with a positive team, and provide high quality care to patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Century 21 Millenium Inc
02.2019 - 09.2022
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
- Scheduled showings for clients
- Brokerloaded listings into MLS system
- Lone Wolf/ Brokerbay Data Entry
- Assisted Deal Secretary with preparing deals/ trades.
- Kept filing system intact.
Receptionist
Classic Honda Dealership
03.2015 - 10.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Inputted all incoming cars into system to ensure inventory is kept updated for sales purposes.
- Adjusted ownerships to reflect the new owner of the vehicle to prepare for sales.
- Ensured client files were updated with the required documents.
Education
Diploma - Medical Office Administration
Trios College
Toronto, ON06-2025
Diploma - Logistics And Supply Chain Management
Trios College
Toronto, ON08-2023
Skills
- Reception Management
- Strong Problem Solving and Interpersonal Skills
- Strong Organizational and multitasking abilities
- Team Player
- File Organization
- Multi-line phone operation
- Appointment Setting
- Document Management
- Scheduling appointments
- Customer Service
- Data Entry
- Microsoft Office Suite
Languages
English
Certification
- First Aid Certification
Timeline
Receptionist Administrator
Century 21 Millenium Inc
02.2019 - 09.2022
Receptionist
Classic Honda Dealership
03.2015 - 10.2018
- First Aid Certification
Diploma - Medical Office Administration
Trios College
Diploma - Logistics And Supply Chain Management
Trios College
Similar Profiles
Helen GomezHelen Gomez
Real Estate Agent at Century 21 Full Service Realty, Licensed Real Estate BrokerageReal Estate Agent at Century 21 Full Service Realty, Licensed Real Estate Brokerage
Juan RamirezJuan Ramirez
Real Estate Assistant at Juan Ramirez - Century 21Real Estate Assistant at Juan Ramirez - Century 21
Oscar SanchezOscar Sanchez
Real Estate Agent at Century 21 A Better ServiceReal Estate Agent at Century 21 A Better Service