Shanice Carey
Nassau ,Bahamas
Summary
Shanice is a results-driven professional with a forward-thinking approach centered on company success and competitive growth. Shanice has a proven track record of success, leading, and growing organizations. Shanice possesses a strong background in strategic planning, financial management, and team development. Shanice is skilled in identifying opportunities and implementing practical business strategies. Shanice is seeking a leadership position that will enhance and advance her current skills.
Overview
26
26
years of professional experience
Work History
CEO
True Beauty Hair and Nail Salon
01.2004 - Current
- Distributor of beauty supplies.
- Hair and Nail preservation specialist.
- Responsible for the conservation of natural texture and enhancement.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Achieved company growth by implementing strategic plans and streamlining operations.
Front Desk Manager
Holiday Inn Dallas Market Center
01.2013 - 02.2014
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
- Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
Front Desk Receptionist
Holiday Inn Dallas Market Center
09.2012 - 01.2013
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Maintained, organized, and cleaned the front office area to create a professional and welcoming environment for visitors and employees.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Supervisor of Operations
The Punch
01.1999 - 01.2004
- Administered various internal/external training programs hosted by the Company.
- Anonymously assessed feedback from internal and external clients.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Client Service Representative
Royal Bank of Canada, Bahamas
06.1998 - 01.1999
- Preparation of payroll and weekly reports.
- Processing of deposits and withdrawals.
- Timely execution of internal and external bank transfers.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Education
Certificate - Diagnostic Medical Sonography
Dallas College, El Centro Campus
Dallas, Texas06.2014
High School Diploma -
R.M. Bailey High School
Nassau, Bahamas06.1998
Skills
- Effective Decision Making
- Succession Planning
- Negotiation
- Relationship and Team Building
- Adaptable and Flexible
- Attention to Detail
- Problem-Solving
- Creative and Innovative
Extra Curricular Interest
- Youth counsellor
- Private Sponsor of youth development, via summer and intern employment
- Corporate Sponsor with a focus on secondary education and young women
References
Available upon Request
Timeline
Front Desk Manager
Holiday Inn Dallas Market Center
01.2013 - 02.2014
Front Desk Receptionist
Holiday Inn Dallas Market Center
09.2012 - 01.2013
CEO
True Beauty Hair and Nail Salon
01.2004 - Current
Supervisor of Operations
The Punch
01.1999 - 01.2004
Client Service Representative
Royal Bank of Canada, Bahamas
06.1998 - 01.1999
Certificate - Diagnostic Medical Sonography
Dallas College, El Centro Campus
High School Diploma -
R.M. Bailey High School
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