Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shania Gogo

St. Catharines

Summary

Dedicated Personal Support Worker with extensive experience at Hotel Dieu Shaver, specializing in dementia care and emotional support. Excelled in providing top-notch patient care, enhancing patient comfort, and maintaining sanitary environments. Demonstrated proficiency in PPE usage and Hoyer lifting equipment, significantly improving patient wellbeing and safety.

Solid history of delivering exceptional personal support and care. Known for collaborative approach and reliable in adapting to changing needs. Adept in patient care and communication, embodying empathy and attentiveness.

Overview

8
8
years of professional experience

Work History

Personal Support Worker

Hotel Dieu Shaver
08.2022 - 07.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Facilitated mobility assistance for patients requiring help with transfers or ambulation.
  • Built strong relationships with clients to deliver emotional support and companionship.

Environmental Services Housekeeper

Hotel Dieu Shaver
02.2022 - 08.2022
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient rooms, high touched areas, and common areas to promote sanitary treatment and services environment.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.

House Keeper

Best Western
06.2016 - 08.2017
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

Certificate - Personal Support Worker

Trillium College
St. Catharines, ON
12-2019

High School Diploma -

Laura Secord Secondary School
St. Catharines
01-2014

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Daily living assistance
  • Problem-solving
  • PPE usage
  • Hoyer lifting equipment

Languages

English

Timeline

Personal Support Worker

Hotel Dieu Shaver
08.2022 - 07.2024

Environmental Services Housekeeper

Hotel Dieu Shaver
02.2022 - 08.2022

House Keeper

Best Western
06.2016 - 08.2017

Certificate - Personal Support Worker

Trillium College

High School Diploma -

Laura Secord Secondary School

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Shania Gogo