Shania De Abreu
Brampton,ON
Summary
Motivated and trend-aware customer service professional with 3+ years of retail industry experience. Strong background in sales, cash handling, and client engagement within high-traffic environments. Proven success in delivering excellent service, promoting products, and maintaining brand-aligned displays. Seeking to bring this experience to your establishment.
Overview
7
7
years of professional experience
Work History
Sales Associate
Buy Buy Baby
Mississauga, Ontario
04.2021 - 02.2023
- Assisted customers in selecting appropriate baby products based on their unique needs, ensuring a personalized shopping experience.
- Assisted with backroom tasks like unpacking deliveries and prepping items for the floor
- Helped resolve customer issues calmly and professionally, maintaining a positive in store experience
- Kept sales floor tidy and inviting by restocking shelves and organizing displays
Sales Associate
Under Armour
Mississauga, Ontario
10.2019 - 01.2020
- Delivered outstanding customer service by resloving issues, resukting in increase client satisfaction and repeat busiisnes
- promoted product sales and identified customer needs, contributing to increase revenue and improved store performance
- Delivered excellent service while helping customers find sportswear and accessories
- Adapted to flexible scheduling including weekends and evenings
Sales Associate
Winners
Mississauga, Ontario
11.2018 - 08.2019
- Greeted and assisted customers in locating merchandises across department
- Demonstrated strong product knowledge to promote daily deals and clearance items
- Maintained organized fitting room and recovered sales floor merchandise
Sales Associate
Claire's
Mississauga, Ontario
06.2016 - 05.2018
- Maintained visual merchandising standards and promotional displays.
- Operated the POS system efficiently and handled cash, debit, and refunds accurately.
- Supported opening and closing duties, stock restock, and inventory audit.
- Met the monthly sales target through product knowledge and cross-selling techniques.
Education
St Marcellinus Secondary
Mississauga, ONSkills
- Customer service
- Visual merchandising
- Inventory management
- Sales analytics
- Product promotion
- Customer relationship management
- Attention to detail
- Upselling techniques
Timeline
Sales Associate
Buy Buy Baby
04.2021 - 02.2023
Sales Associate
Under Armour
10.2019 - 01.2020
Sales Associate
Winners
11.2018 - 08.2019
Sales Associate
Claire's
06.2016 - 05.2018
St Marcellinus Secondary
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