Skilled in problem-solving and communication, I enhanced customer satisfaction at Fido Solutions by resolving complex issues under pressure. My experience spans from call center service to mentoring at Trails End Camp, demonstrating teamwork and a calm, professional demeanor. Achieved notable improvements in client and camper experiences through effective relationship building and issue resolution.
•CPR Certified in Emergency Child care First Aid & CPR /AED Level B
• 90 Hour Vanier College Certificate for First Steps In Early Childhood Education