Shania Beaudry
Winnipeg,MB
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
White Cross Healthcare
Winnipeg, Manitoba
08.2022 - Current
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Processed referrals for specialist care when requested by physicians or patients.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Personal Care Assistant
Private Client: Quadriplegic
Winnipeg, Manitoba
05.2016 - 08.2022
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Monitored vital signs such as blood pressure, pulse rate and respiration rate for the patient's health status.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Followed safe lifting and transferring techniques to transport residents.
- Helped clients get in and out of beds and wheelchairs.
- Organized oral medications for clients following dosage and schedule requirements.
Gas Station Attendant
Petro Canada
Winnipeg, Manitoba
04.2015 - 07.2021
- Operated cash register to process customer transactions accurately and efficiently.
- Responded promptly to emergency situations such as spills or fires according to company protocols.
- Provided excellent customer service by responding quickly to customer inquiries or complaints.
- Maintained cleanliness of the store, including floors, shelves, counters and windows.
- Performed daily inventory checks on various products to ensure adequate stock levels.
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Stocked shelves with merchandise and ensured that pricing was correct.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Educated customers on loyalty programs and processed membership registrations.
- Processed and verified age for the sale of age-restricted products according to legal guidelines.
- Managed Oak Bluff location for 9 months.
- Trained new employees on gas station operations, customer service, and safety procedures.
Education
GED -
Stevenson Britannia ALC
1 Braintree Crescent, Winnipeg, MB R3J 1C706-2020
Skills
- Workflow Optimization
- Records Management
- Front Desk Operations
- Documentation
- Telephone Etiquette
- Inventory Oversight
- Paperwork coordination
- Organization and Time Management
- Team Collaboration
- Reliability
- Cash Handling
- Multitasking
- Continuous Improvement
- Excellent Communication
Timeline
Medical Receptionist
White Cross Healthcare
08.2022 - Current
Personal Care Assistant
Private Client: Quadriplegic
05.2016 - 08.2022
Gas Station Attendant
Petro Canada
04.2015 - 07.2021
GED -
Stevenson Britannia ALC
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