Shani Yaniv
Los Angeles
Summary
Strategic healthcare operations manager with expertise in practice transformation, business development, and financial management. Proven experience in Urgent Care, Gastroenterology, Cardiology, Family Medicine, and Obstetrics and Gynecology. Resourceful project manager and compliance specialist adept at driving operational accuracy and enhancing profitability in dynamic environments.
Overview
2027
2027
years of professional experience
Work History
Operations Manager
Cedars Sinai Medical Group
Beverly Hills
2017 - Current
- Provide operational leadership overseeing 89 staff and 28 clinicians across 3 locations and 4 distinct care teams ensuring alignment and consistency.
- Partner with physician leadership to define and execute strategic initiatives, including service line growth, care model optimization, and access improvements.
- Lead practice transformation efforts, improving clinic flow, access, and patient satisfaction through data-driven workflow redesign.
- Drive financial performance through budget oversight, cost containment strategies, and revenue optimization initiatives.
- Developed and implemented standardized onboarding and training programs for clinicians and staff, reducing ramp-up time and enhancing retention.
- Established and managed cross-functional teams, including a coastal clinical call team, to improve care coordination and streamline operational efficiency.
- Utilize performance analytics to identify trends, inform decision-making, and implement continuous improvement initiatives.
- Collaborate with hospital and system leadership to ensure alignment of ambulatory and inpatient physician services.
- Mentor and develop leadership pipeline, directly supervising operations supervisors and department leads.
Operations Manager
Malibu Urgent Care
Malibu
2014 - 2017
- Managed clinic operations, overseeing physician and staff recruitment, optimizing scheduling, improving processes, and ensuring compliance.
- Built and executed annual budgets and implemented cost-control measures to improve financial performance.
- Designed and implemented billing and revenue cycle processes, improving efficiency and reimbursement accuracy.
- Developed employee and clinical policy manuals to enhance operational consistency and ensure regulatory compliance.
- Led the development and execution of standardized patient referral and care guidelines for regional rehabilitation centers, improving care coordination and continuity.
- Partnered with clinical teams to maintain laboratory operations and ensure high-quality patient care.
- Expanded service line by developing marketing strategies and introducing cosmetic dermatology services.
Branch Manager
Brightstar Care
Thousand Oaks
2013 - 2014
- Directed branch operations, overseeing recruitment, compliance, and personnel management to enhance operational efficiency.
- Ensured compliance with state and federal licensing requirements through proactive credential tracking, minimizing risk of violations.
- Converted prospective client inquiries into scheduled care services, driving business development and increasing client engagement.
Project Coordinator (interim position)
Wellness Works Home Health/ECA
North Hollywood
2008 - 2013
- Coordinated startup and expansion initiatives, focusing on recruitment campaigns and operational setup to enhance organizational growth.
- Collaborated with leadership to develop infrastructure for home health agency operations, ensuring effective service delivery.
- Coordinated care plans with healthcare professionals and families for patient needs.
- Managed scheduling of staff and patient appointments to ensure efficiency.
- Facilitated communication between clients, caregivers, and medical personnel for optimal support.
Education
Master of Science - Healthcare Administration
California State University, Northridge
01-2016
Bachelor of Arts - Communications
University of California, San Diego
01-2013
Skills
- Process improvement
- Data analysis
- Performance metrics
- Workflow optimization
- Strategic planning
- Service line expansion
- Leadership development
Professional Associations
- American College of Healthcare Executives, Member
- American Medical Student Association
- Health & Medical Professions Program (HMP3)
Timeline
Operations Manager
Cedars Sinai Medical Group
2017 - Current
Operations Manager
Malibu Urgent Care
2014 - 2017
Branch Manager
Brightstar Care
2013 - 2014
Project Coordinator (interim position)
Wellness Works Home Health/ECA
2008 - 2013
Master of Science - Healthcare Administration
California State University, Northridge
Bachelor of Arts - Communications
University of California, San Diego