Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shani Hill

Ohsweken,ON

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

15
15
years of professional experience

Work History

Housekeeper

Best Care Agency
03.2022 - 06.2023
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Adhered to professional house cleaning checklist.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms and bedrooms.
  • Sorted, laundered and put away various laundry items.

Cashier

Smoke Shop
06.2018 - 06.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Waitress

Oasis
01.2013 - 08.2014
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Processed orders and sent to kitchen employees for preparation.

Waitress

Two Arrows Restaurant
01.2010 - 01.2011
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Cashier

Lone Wolf Pit Stop
08.2009 - 12.2009
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.

Waitress

Two Arrows Restaurant
07.2008 - 03.2009
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Used cash registers and credit card machines to cash out customers.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Education

Completed Grade 11 -

Pauline Johnson Collegiate & Vocational School
Brantford, ON

Skills

  • Teamwork
  • Housekeeping
  • Hospitality background
  • Customer service-focused
  • Hardworking
  • Focused and detail-oriented
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability

Languages

English
Full Professional

Timeline

Housekeeper

Best Care Agency
03.2022 - 06.2023

Cashier

Smoke Shop
06.2018 - 06.2019

Waitress

Oasis
01.2013 - 08.2014

Waitress

Two Arrows Restaurant
01.2010 - 01.2011

Cashier

Lone Wolf Pit Stop
08.2009 - 12.2009

Waitress

Two Arrows Restaurant
07.2008 - 03.2009

Completed Grade 11 -

Pauline Johnson Collegiate & Vocational School

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Shani Hill