Shangeerani Benjamin
Toronto,Canada
Summary
Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Resourceful Office Manager with many years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration, and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
13
13
years of professional experience
Work History
Office Manager
Uniform Experts
ON
01.2019 - Current
- Organize and schedule meetings with customers
- Monitor office procedures and operations
- Timely resolution of customer queries
- Manage company Contractors and ensure cost-effective operational methods
- Assign tasks to subordinates and observe their performance
- Observe time sheets entries and corrections
- Responsible for hiring new staff and providing training and orientation
- Review the special projects and keep the management informed
- Other duties as assigned within the department
Account receivable/ payable specialist
Mormark Print
ON
01.2021 - 01.2023
- Enter the invoices and ensure the coding is accurate
- Adjust invoices for any discrepancy’s quantity, price and HST, etc
- Process vendor payment on a weekly basis including Check, EFT and E-transfers
- Set up new customers and vendors account details in the system
- Send client statement monthly and Reconcile vender statement /client statement monthly
- Receive and record customer Payment
- Analysis the pass due and short payment
- Maintain a strong relationship with client and vender
- Complete any other accounting task as specified by manager
Customer Service
Freshco
ON
01.2018 - 01.2020
- Greeting customers with a positive attitude and in a professional manner
- Provide information about products
- Handle customers’ inquiries and complaints about the products
- Authorize price matches and cash back
Internal Auditor
ITN(Pvt) Ltd
Sri Lanka
01.2012 - 01.2017
- Observe vouching of payment and receipts
- Maintain cash collection and banking transactions
- Provide vouching of year-end income and expenditure of the company
- Observed bank reconciliations with the bank statement and cash book
- Monitor monthly payments for relief staff
- Analyze the cost of hiring vehicles with total transport cost annually
- Provide procurement of procedure
- Prepare monthly income statement of welfare association
Education
Advanced Diploma - accounting
Centennial College
Toronto, ON01.2021
Bachelor - Business Management
NIBM
Colombo, Srilanka01.2012
Skills
- Accounting principles
- Office Management
- Critical thinking
- Communication
- Staff hiring
- Meeting planning
- QuickBooks
- Microsoft Office
References
Available upon request
Timeline
Account receivable/ payable specialist
Mormark Print
01.2021 - 01.2023
Office Manager
Uniform Experts
01.2019 - Current
Customer Service
Freshco
01.2018 - 01.2020
Internal Auditor
ITN(Pvt) Ltd
01.2012 - 01.2017
Advanced Diploma - accounting
Centennial College
Bachelor - Business Management
NIBM
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