Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Interim Manager, IT
Northumberland Hills Hospital
Cobourg, ON
04.2024 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Provided Project Management oversight for both internal and regional projects to ensure timelines and tasks are completed
Had oversight to IT digital and physical assets for support and procurement as required.
Supported scheduling, general timekeeping, attendance management
Senior Systems Analyst, Information Systems
Northumberland Hills Hospital
Cobourg, Ont.
01.2014 - 04.2024
Provided significant contributions required for major Information Technology (IT) projects as they related to the hospital's strategic plan. This included planning, designing, developing and launching efficient business, financial, operations and clinical systems in support of core organizational functions and business processes.
Assisted departments in optimizing use of programs to best meet the hospital's objectives. As a key member of the hospital’s implementation and support team, I played a critical role in the IT Department's overall project management, sustainable improvement, and priority setting analysis.
Participated as a key member of the regional interface team to develop interfaces during the Epic Implementation.
Utilized change management techniques to provide smooth transitions during new hardware and software introductions.
Systems Analyst, Information Systems
Northumberland Hills Hospital
Cobourg, Ont.
01.2007 - 01.2014
Streamlined processes for improved productivity through thorough systems analysis and optimization.
Initiated process improvement initiatives that led to cost savings while maintaining high-quality output standards.
Provided expert technical support, reducing system downtime and minimizing disruptions to daily operations.
Established effective relationships with key stakeholders across departments to facilitate collaboration on critical projects.
Documented all system changes meticulously, ensuring knowledge was preserved for future reference.
Assistant Workcell Operation Manager and Automation Manager at Jabil Green PointAssistant Workcell Operation Manager and Automation Manager at Jabil Green Point