Shanelle Godfrey
Toronto,Ontario
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant and work environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Film Technician/Camera Assistant
IATSE 873 & 667
Toronto, Ontario
10.2019 - Current
- Contributed to projects for prominent media companies, including Netflix, CBS, and Paramount+.
- Maintained efficiency amidst a fast-paced workflow.
- Maintained high productivity levels during prolonged shifts.
Server
PickleBarrel
Toronto, Ontario
03.2017 - 05.2018
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Greeted arriving guests with courtesy and guided them to their tables.
- Ensured timely delivery of menus.
- Communicated daily specials and promotional offers to guests.
- Upheld professional demeanor to stimulate inquiries and order placements.
- Asked about any allergies and dietary restrictions among guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Cleaned tables and chairs to prepare dining area for next customers.
Hostess/Server
SETonKING
Toronto, Ontario
07.2017 - 01.2018
- Answered phones promptly to record and confirm reservations.
- Notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and guided them to their designated seats.
- Provided guests with beverage menus.
- Checked identification of customers prior to serving alcoholic beverages.
- Processed beverage orders and served drinks to customers.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Cleared tables of glassware during routine operations.
- Handled cash and debit/credit transactions.
- Completed end-of-day duties such as table cleaning, floor sweeping, mopping, and glassware sanitation.
Server
7WEST
Toronto, Ontario
06.2016 - 12.2016
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Informed customers of daily specials and signature menu items.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
Diploma - Film Production
Toronto Film School
Toronto, ON05-2019
Skills
- Exceptional customer service
- Food running
- Punctual
- Cleanliness standards
- Positive and professional
- Safe food handling
- Multitasking and organization
- Problem-solving
References
References available upon request.
Timeline
Film Technician/Camera Assistant
IATSE 873 & 667
10.2019 - Current
Hostess/Server
SETonKING
07.2017 - 01.2018
Server
PickleBarrel
03.2017 - 05.2018
Server
7WEST
06.2016 - 12.2016
Diploma - Film Production
Toronto Film School
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