SHANEL CLAIR
Bishop
Summary
Dedicated Customer Service professional with proven multitasking abilities. Committed to maintaining professional relationships and focused on completing tasks. I work well with others, learn quickly, and excel at working under pressure.
Overview
13
13
years of professional experience
Work History
Barista
Starbucks
Bishop, CA
08.2023 - Current
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Controlled lines and crowds with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
Cashier/Server/Supervisor
Aaron Schat's Roadhouse
Bishop, CA
02.2020 - 06.2021
- Trained new employees, as well as delegated tasks and ensured that employees understand their duties
- Handled customer complaints and resolved issues.
- Served food and beverages promptly with focused attention to customer needs.
- Built relationships with customers to encourage repeat business.
Telemarketer
CKH Marketing
Oceanside, CA
10.2014 - 08.2016
- Completed daily cold calling and outreach to build sales pipeline.
- Recorded and updated customer information in online systems.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
- Answered questions about company offerings with knowledgeable responses about products and services.
Cashier/Bakery Clerk
Albertsons
10.2010 - 05.2015
- Maintained safe food handling standards at all times.
- Operated cash register, quickly and accurately handled cash and card transactions and packaged orders neatly and correctly.
- Maintained retail counter, restocked items and kept establishment tidy by sweeping, taking out trash and observing and adhering to company sanitation and food safety standards.
- Retrieved and organized bakery product loads, processed merchandise properly and rotated products according to prescribed standards to encourage freshness.
Education
General Studies
Cerro Coso Community College
Bishop, CA2025
High School Diploma -
Vista Adult School
Vista, CA2010
Skills
- Positive and Friendly Attitude
- Decisiveness and Accountability
- Exceptional Customer Service
- Cash Register Operation
- New Hire Training
- Data Entry
- Strong Interpersonal Skills
- Priority Management
Timeline
Barista
Starbucks
08.2023 - Current
Cashier/Server/Supervisor
Aaron Schat's Roadhouse
02.2020 - 06.2021
Telemarketer
CKH Marketing
10.2014 - 08.2016
Cashier/Bakery Clerk
Albertsons
10.2010 - 05.2015
General Studies
Cerro Coso Community College
High School Diploma -
Vista Adult School