Shaneka Gordon

Dynamic Customer Service Representative with a proven track record at Toys"R"Us, adept at resolving inquiries and managing service requests. Leveraging strong product knowledge and adherence to store policies, I consistently enhance customer satisfaction and drive positive experiences. Committed to delivering exceptional service and fostering customer loyalty.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.