Shaneil Prasad
Edmonton
Summary
Experienced professional with expertise in various aspects of business, including lead management and technical proficiency. Demonstrated leadership qualities and ability to create a comfortable team environment while delivering high-quality work within tight timelines.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Consultant
VWMason Technology Consultants
12.2024 - Current
- Led strategic initiatives to enhance operational efficiency across multiple projects.
- Developed and implemented process improvements, resulting in streamlined workflows and increased productivity.
- Mentored junior consultants, fostering professional growth and ensuring high-quality project deliverables.
- Analyzed client needs to provide tailored solutions, driving customer satisfaction and retention.
- Managed large scale AV Integrations for high-profile venues
- Managed stakeholder relationships, ensuring clear communication and alignment throughout project lifecycles.
- Managed client relationships through regular check-ins and updates on project progress.
- Conducted project technical reviews to ensure compliance with client needs assessments.
- Performed Contract Administration duties involved with large scale AV integrations.
Operations Manager
Gotech Inc.
03.2021 - 12.2024
- Conducted technical reviews, managed staff, and ensured projects were completed under budget.
- Management of large-scale projects, which included coordination of labor, programmer scheduling, budget management, logistics management, site readiness, and client relationships.
- Responsible for managing the overall direction, coordination, implementation, execution, control, and completion of specific AV systems integration projects.
- Operational process development, such as technician learning plans, employee training, and certification curriculum.
- Developed, implemented, and trained on installation standard best practices.
- Ensured customer satisfaction and experience were optimal throughout the project timeline.
- Kept project teams on task with proactive control of budgets, schedules, and scope.
- On-site commissioning of completed audio-visual systems.
- Performed on-site installation and quality control during the integration phase.
Project Manager
AVI-SPL
04.2019 - 03.2021
- Implemented multiple improvements to the internal Project Management process.
- Strategically positioning members of my team within projects to develop new skill sets and develop personal growth.
- Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
- Executed on time management skills to ensure that projects were completed on schedule and on budget.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Service Manager - Lead Service Technician
AVI-SPL
03.2017 - 04.2019
- Managed Service department for the Northern Alberta Region.
- Negotiated and executed tight timelines to assist customers with urgent troubleshooting issues.
- Leveraged a high level of technical knowledge to troubleshoot over the phone and/or schedule resources to resolve issues.
- Maintained a high level of customer service in a high-pressure, fast-paced environment.
- Developed a high proficiency in task management and task completion.
- Developed and managed the service process to ensure an optimal customer experience.
Lead Technician / Commissioning Specialist
AVI-SPL
01.2015 - 03.2017
- Developed a high technical proficiency in AV integration techniques and configuration.
- Advanced skills with hand and power tool operation.
- Perform and commission high-end audiovisual systems.
- Manage project schedule while leading small and large crews on site to achieve successful integrations.
- Performance of various audio and DSP programming.
Lead Audio Technician / Regional Warehouse Manager
PSAV
01.2012 - 01.2015
- Set up and operate audio equipment for live events, such as microphones, sound speakers, mixing boards, and digital recorders.
- Troubleshoot any technical issues with the audio equipment.
- Adjust sound levels to ensure optimal sound quality during recording sessions or live performances.
- Test audio systems before each event to make sure they are functioning properly.
- Calibrate audio systems to match the acoustics of the space in which they are being used.
- Managed all warehouse operations and delivery schedules of the Vancouver region.
- Quality control of inbound and outbound equipment to and from shows.
Free Lance Audio Operator
Self Employed
01.2009 - 01.2015
- Set up and operate audio equipment for live events, such as microphones, mixers, amplifiers, sound systems, and related equipment.
- Provided technical support to performers before, during, and after shows as requested.
- Recorded rehearsals and performances onto multi-track recorders for archiving purposes.
- Calibrated recording devices to ensure optimal sound quality throughout an event.
Lead Hand Welder
ARMTEC
01.2009 - 01.2012
- Trained, mentored and supervised junior staff members.
- Developed strategies for improving efficiency in the workplace.
- Ensured that all safety protocols were followed at all times.
- Coordinated logistics for large orders or shipments.
- Provided guidance to team members on best practices for their tasks and duties.
Education
Associate of Arts - Professional Recording Arts
Art Institute of Vancouver
01.2015
General Studies - Criminology Focus
Douglas College
01.2013
High School Diploma -
Delview Secondary School
01.2009
Skills
- Project Planning
- Requirements Gathering
- Client Relationship Management
- Customer service
- Meeting participation
- Event Coordination
- Hardware & software selection
- Site plan creation
- Low-voltage cabling
- Live event Av setup
- Audio operating for concerts and ballroom events
- New Technology Integration
- Client Communication
- Results-Driven
- Transportation Management
- Event design
- Logistics Management
- Leadership capability
- Collaborative Leadership
- Service Management
- Analytical Problem Solving
- Operations Data Analysis
- Change Management
Certification
- Avixa Certified Technology Specialist
- Q Sys Level 2 Designation
- Shure Integrated Systems Certification Level 1
- Dante Level 2 Designation
- Extron AV Associate
Timeline
Consultant
VWMason Technology Consultants
12.2024 - Current
Operations Manager
Gotech Inc.
03.2021 - 12.2024
Project Manager
AVI-SPL
04.2019 - 03.2021
Service Manager - Lead Service Technician
AVI-SPL
03.2017 - 04.2019
Lead Technician / Commissioning Specialist
AVI-SPL
01.2015 - 03.2017
Lead Audio Technician / Regional Warehouse Manager
PSAV
01.2012 - 01.2015
Free Lance Audio Operator
Self Employed
01.2009 - 01.2015
Lead Hand Welder
ARMTEC
01.2009 - 01.2012
General Studies - Criminology Focus
Douglas College
High School Diploma -
Delview Secondary School
Associate of Arts - Professional Recording Arts
Art Institute of Vancouver