Experienced professional with expertise in various aspects of business, including lead management and technical proficiency. Demonstrated leadership qualities and ability to create a comfortable team environment while delivering high-quality work within tight timelines.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Project Manager / Operations Development Specialist
CampusTech
Edmonton, AB
01.2021 - Current
Conducted technical reviews, managed staff, and ensured projects were completed under budget.
Management of large-scale projects, which included coordination of labor, programmer scheduling, budget management, logistics management, site readiness, and client relationships.
Responsible for managing the overall direction, coordination, implementation, execution, control, and completion of specific AV systems integration projects.
Operational process development, such as Technician Learning Plans, Employee training, and certification curriculum.
Developed, implemented, and trained Installation standard best practices documentation.
Installed and commissioned AV systems.
Completed customer-facing training onsite.
Project Manager
AVI-SPL
Edmonton, AB
01.2018 - 01.2021
Implemented multiple improvements to the internal Project Management process.
Strategically positioning members of my team within projects to develop new skill sets and develop personal growth.
Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve efficiency.
Executed on time management skills to ensure that projects were completed on schedule and on budget.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Service Manager - Lead Service Technician
AVI-SPL
Edmonton, AB
01.2015 - 01.2018
Managed Service department for the Northern Alberta Region.
Negotiated and executed tight timelines to assist customers with urgent troubleshooting issues.
Leveraged a high level of technical knowledge to troubleshoot over the phone and/or schedule resources to resolve issues.
Maintained a high level of customer service in a high-pressure, fast-paced environment.
Developed a high proficiency in task management and task completion.
Lead Technician / Commissioning Specialist
AVI-SPL
Vancouver
01.2015 - 01.2018
Developed a high technical proficiency in AV integration techniques and configuration.
Advanced skills with hand and power tool operation.
Perform and commission high-end audiovisual systems.
Manage project schedule while leading small and large crews on site to achieve successful integrations.
Performance of various audio and DSP programming.
Lead Audio Technician
PSAV
Vancouver, British Columbia
01.2013 - 01.2015
Set up and operate audio equipment for live events, such as microphones, sound speakers, mixing boards, and digital recorders.
Troubleshoot any technical issues with the audio equipment.
Adjust sound levels to ensure optimal sound quality during recording sessions or live performances.
Test audio systems before each event to make sure they are functioning properly.
Calibrate audio systems to match the acoustics of the space in which they are being used.
Free Lance Audio Operator
Self Employed
Vancouver, British Columbia
01.2009 - 01.2015
Set up and operate audio equipment for live events, such as microphones, mixers, amplifiers, sound systems, and related equipment.
Provided technical support to performers before, during, and after shows as requested.
Recorded rehearsals and performances onto multi-track recorders for archiving purposes.
Calibrated recording devices to ensure optimal sound quality throughout an event.
Lead Hand Welder
ARMTEC
Vancouver, BC
01.2009 - 01.2012
Trained, mentored and supervised junior staff members.
Developed strategies for improving efficiency in the workplace.
Ensured that all safety protocols were followed at all times.
Coordinated logistics for large orders or shipments.
Provided guidance to team members on best practices for their tasks and duties.
Education
Professional Recording Arts -
Art Institute of Vancouver
01.2015
General Studies - Criminology Focus
Douglas College
01.2013
High School Diploma -
Delview Secondary School
01.2009
Skills
Project Planning
Requirements Gathering
Client Relationship Management
Client liaison
Meeting participation
Specification Review
Hardware & software selection
Acoustics enhancement
Low-voltage cabling
New Technology Integration
Client Communication
Results-Driven
Transportation Management
Event design
Logistics Management
Leadership capability
Collaborative Leadership
Certification
Certified Technology Specialist
Qsys Level 2
Dante Level 2
PMI Certification (In Progress)
Shure Masterclass Wireless
Crestron DMC-RM-4K
Extron Associate
Notable Projects
Emily Carr Art School AV Build, Lead Technician, AVI-SPL Vancouver, 2015
Chip and Shannon Wilson School of Design Campus AV Build, Lead Technician, AVI-SPL Vancouver, 2017
Microsoft Gears of War Headquarters, Lead Technician, AVI-SPL Vancouver, 2017
Forbes Five Star Gala, A1 Audio Technician, Freelance Audio Technician - Vancouver, 2015
Alberta Justice Service Contract Manager, Service Manager, AVI-SPL Edmonton, 2019
Loreal Fashion Week, Lead Technician, PSAV Vancouver, 2014
Edmonton Public Library Interactive Video Wall, Lead Service Technician/Manager, AVI-SPL Edmonton, 2019
Weworks Building AV Deployment, Lead Technician, AVI-SPL Vancouver, 2018
Regional Municipality of Wood Buffalo Jubilee AV Deployment, Project Manager, CampusTech Edmonton, 2023
Salisbury Composite High School Gym AV System, Project Manager, CampusTech Edmonton, 2023