Shanee Robinson-Jones
Niagara Falls
Summary
Experienced Medical Office Assistant student at triOS College with a solid background in customer service. Thrives in dynamic environments and quickly adapts to changing demands. Demonstrates strong organizational skills, effectively managing multiple priorities with a positive attitude. Proactively takes on added responsibilities to contribute towards achieving team goals.
Overview
7
7
years of professional experience
Work History
Key Holder
The Grocery Outlet/Almost Perfect
02.2022 - 11.2023
- Delivered exceptional customer service to customers both in-store and over the phone, assisting them with their grocery-related questions
- Each shift began with a detailed cash register count, confirming the starting cash amount and reconciling any discrepancies, refunds, and account deferrals
- Handled incoming product deliveries by unpacking skids and merchandise, while also tracking the inventory of newly received items
- Bagged groceries for customers and efficiently handled cash, debit, credit, and refund transactions using computerized systems
Inventory Reporting Agent
Jonview Canada
09.2019 - 03.2020
- Managed data entry tasks for customer travel arrangements and hotel bookings, validating the accuracy of the data
- Filed customer reservations in the electronic archive system to enable timely access
- Provided assistance to suppliers and departments regarding reservation requests
- Processed and recorded back-order information to maintain correct inventory records
Crew Trainer and Maintenance
McDonalds
07.2016 - 08.2019
- Provided training to new team members on the proper procedures for all operational tasks and offered additional assistance as required
- Ensured the dining area, crew room, restrooms, play area, and exterior were kept clean and well-maintained
- Managed customer orders at the drive-thru and front counter with speed and efficiency
- Successfully addressed customer concerns regarding their orders while delivering exceptional customer service
Education
Medical Office Assistant - Business Technology Healthcare
triOS College
Toronto, ON06.2025
Skills
- Customer service
- Cash handling accuracy
- Staff training
- Data Entry
- Opening and closing coordination
Education And Trainings
Medical Office Assistant, triOS College Business Technology Healthcare, Toronto, ON, 10/01/24, 06/30/25
Timeline
Key Holder
The Grocery Outlet/Almost Perfect
02.2022 - 11.2023
Inventory Reporting Agent
Jonview Canada
09.2019 - 03.2020
Crew Trainer and Maintenance
McDonalds
07.2016 - 08.2019
Medical Office Assistant - Business Technology Healthcare
triOS College
Similar Profiles
Julianne ButtarsJulianne Buttars
Manager at Grocery Outlet Bargain MarketManager at Grocery Outlet Bargain Market
Vitalii ShvetsVitalii Shvets
Run Meat Department and Do Cashiering at Grocery Outlet Bargain MarketRun Meat Department and Do Cashiering at Grocery Outlet Bargain Market
Mariko CatalanottoMariko Catalanotto
Meat Department Manager at Grocery OutletMeat Department Manager at Grocery Outlet
SUCHARITA SHARMASUCHARITA SHARMA
Server Assistant at FLAVORS&SPICES INC.Server Assistant at FLAVORS&SPICES INC.
Idris Adebayo AdigunIdris Adebayo Adigun
Buy now, pay later plans at NABuy now, pay later plans at NA