Shane Warschaw
Pasadena
Summary
Dynamic General Manager with a proven track record at American Sports Entertainment Co., excelling in operational efficiency and financial planning. Spearheaded initiatives that enhanced customer satisfaction and reduced costs, while fostering effective communication and conflict resolution among teams. Passionate about driving success through strategic program management and team collaboration.
Overview
12
12
years of professional experience
Work History
General Manager
American Sports Entertainment Co.
Los Angeles
01.2021 - 06.2025
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Scheduling Coordinator
U.S. Premier Hockey League
Los Angeles
01.2020 - 01.2021
- Scheduled and coordinated staffing logistics across two states; resolved personnel disputes and ensured compliance.
Head Coach
SDE
Stockholm
01.2018 - 01.2020
- Managed team operations, recruitment, communications, and planning strategies to reach organizational goals.
- Created strategies to maximize team performance during games.
- Developed and implemented practice plans to ensure team success.
Assistant Coach
Milwaukee School of Engineering
Milwaukee
01.2017 - 01.2018
- Supported project planning, data tracking, and recruitment in a high-paced academic setting.
- Developed scouting reports and game plans for upcoming opponents.
- Provided feedback to athletes on their performances in practices and competitions.
Operations & Compliance Assistant
Erste Bank Group (Sports Division)
01.2013 - 01.2016
- Developed training and certification programs; managed compliance policies and recruitment internationally.
Education
M.S. - Organizational Management in Business
New England College
Henniker, NH05-2002
Bachelor of Arts - Sports Management And Finance
New England College
Henniker, NH05-2001
Skills
- Operational efficiency
- Financial planning
- Recruitment and training
- Vendor & Contract Negotiation
- Program management
- Client service oversight
- Scheduling & Logistics
- Facility & Asset Management
- Effective communication
- Conflict resolution
- Budget administration
- Event management and promotion
References
References available upon request.
Timeline
General Manager
American Sports Entertainment Co.
01.2021 - 06.2025
Scheduling Coordinator
U.S. Premier Hockey League
01.2020 - 01.2021
Head Coach
SDE
01.2018 - 01.2020
Assistant Coach
Milwaukee School of Engineering
01.2017 - 01.2018
Operations & Compliance Assistant
Erste Bank Group (Sports Division)
01.2013 - 01.2016
M.S. - Organizational Management in Business
New England College
Bachelor of Arts - Sports Management And Finance
New England College
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