Shane Wadden
New Glasgow,NS
Summary
Management of a bakery for 18 plus years for Sobeys. Currently managing a seafood for Sobeys for 5 years. Presently in the role. Have high training in food safety, occupational health and safety plus many other management courses.
Overview
18
18
years of professional experience
Work History
Seafood Manager
Sobeys
04.2007 - Current
- Managed budgeting and pricing strategies to maximize profitability without compromising quality.
- Wrapped, weighed, labeled and priced cuts of seafood.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Provided detailed information to customers about available seafood products and self-service items.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Established performance benchmarks for staff accountability, resulting in improved productivity levels across the department.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Conducted regular competitor analysis to maintain market competitiveness within the local area''s seafood offerings.
- Maintained a clean, organized, and safe work environment in accordance with company standards.
- Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
- Oversaw daily operations, ensuring proper staffing levels, efficient workflow, and timely order processing.
- Promoted a culture of continuous improvement through employee feedback and process evaluation.
- Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.
- Managed senior-level personnel working in marketing and sales capacities.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Established team priorities, maintained schedules and monitored performance.
- Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in creating an approachable atmosphere where customers could learn about different types of seafood options as well as their preparation methods.
- Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Managed daily work schedules for seafood staff.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Streamlined inventory management for increased efficiency and reduced waste.
- Fostered strong relationships with customers by addressing inquiries promptly and professionally.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Developed creative merchandising displays for improved product visibility and sales growth.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Resolved problems, improved operations and provided exceptional service.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Proven ability to develop and implement creative solutions to complex problems.
- Self-motivated, with a strong sense of personal responsibility.
- Identified issues, analyzed information and provided solutions to problems.
- Managed time efficiently in order to complete all tasks within deadlines.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
Education
None - None
Westville High
Westville, NS06.1987
Skills
Management, ordering, customer service, scheduling, sales and management of budgets
Languages
English
Elementary
Timeline
Seafood Manager
Sobeys
04.2007 - Current
None - None
Westville High