Shane Spence
Thousand Oaks
Summary
Quick thinker and an innovative problem solver. Always keeps workspace neat and organized at all times. Uses creativity to resolve conflicts and find new methods of performing duties.
Overview
5
5
years of professional experience
Work History
Outside Services Attendant
North Ranch Country Club
03.2022 - Current
- Maintained the outside service area by cleaning clubs, washing carts, and restocking supplies.
- Greeted customers, answered questions, and provided information about services.
- Ensured that all areas of the facility were kept clean at all times by removing trash and debris from the grounds.
- Trained new employees on proper job duties related to outside services operations.
Sales Assistant
So Cal Sash And Door
05.2020 - 02.2022
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Warehouse Assistant
So Cal Sash And Door
06.2020 - 02.2022
- Worked with representatives from different carriers to arrange materials shipments
- Utilized forklift or pallet truck to load, unload, transport and store goods
- Sorted and delivered materials to different work areas and staff.
Delivery Driver
BJ's Restaurant & Brewhouse
02.2020 - 05.2020
- Completed on-time deliveries by choosing best and most efficient routes
- Thoroughly checked deliveries to ensure all items were correct.
Take-Out Server
BJ's Restaurant & Brewhouse
01.2020 - 05.2020
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods
- Used slow periods to restock supplies, ice, trays and delivery bags
- Explained menu items and suggested appropriate options for food allergy concerns
- Kept register accurate through correct billing, payment processing and cash management practices
- Noted special patron requests and followed up with kitchen to confirm delivery.
Host
BJ's Restaurant & Brewhouse
06.2019 - 05.2020
- Took reservations by phone, answered customer questions and informed of accurate wait times
- Assigned patrons to tables suitable for needs and restaurant section rotation
- Assisted managers with quickly resolving service- and food-related issues.
Dishwasher
BJ's Restaurant & Brewhouse
03.2019 - 06.2019
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots, plates, silverware, and other items used often by kitchen staff
- Stepped into additional roles during busy times to boost coverage of important stations
- Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Education
Associate of Science: Business -
Moorpark College
06.2021
High School Diploma -
Westlake High School
06.2018
Skills
- Competitive
- Team Cooperation
- Creative Thinking
- In-depth product knowledge
Timeline
Outside Services Attendant
North Ranch Country Club
03.2022 - Current
Warehouse Assistant
So Cal Sash And Door
06.2020 - 02.2022
Sales Assistant
So Cal Sash And Door
05.2020 - 02.2022
Delivery Driver
BJ's Restaurant & Brewhouse
02.2020 - 05.2020
Take-Out Server
BJ's Restaurant & Brewhouse
01.2020 - 05.2020
Host
BJ's Restaurant & Brewhouse
06.2019 - 05.2020
Dishwasher
BJ's Restaurant & Brewhouse
03.2019 - 06.2019
Associate of Science: Business -
Moorpark College
High School Diploma -
Westlake High School
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