Shane Moore
Thunder Bay
Summary
Dynamic and dedicated professional with experience at Tim Hortons, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective communication and efficient order management. Skilled in cash handling and multitasking, consistently contributing to a clean and welcoming environment while training new team members to uphold high service standards. Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills as Merla-Mae Ice Cream crew member.
Overview
3
3
years of professional experience
Work History
Crew Member
Tim Hortons
07.2022 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Westgate Collegiate & Vocational Institute
707 James St S, Thunder Bay ON P7E2V906-2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Customer engagement
- Taking orders
- Clear communication
- Cleaning and sanitizing
Timeline
Crew Member
Tim Hortons
07.2022 - Current
High School Diploma -
Westgate Collegiate & Vocational Institute
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