Irish Miranda
Reseda
Summary
My prime objective is to answer customer questions quickly and effectively, resolves issues with empathy and care.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Staffing Coordinator
AAA TLC Healthcare Inc
Encino
11.2023 - Current
- Coordinated staffing schedules to meet healthcare facility needs.
- Managed candidate applications through applicant tracking system.
- Conducted interviews and assessed candidate qualifications for healthcare roles.
- Coordinated and planned work shift schedules according to availability.
Resident Assistant
Motion Picture Television Fund
Woodland Hills
01.2022 - Current
- Developed engaging activities to promote mental stimulation and social interaction.
- Monitored client vital signs and reported changes to healthcare professionals.
- Developed strong relationships with clients based on trust and respect.
- Provided companionship and emotional support to elderly clients.
- Provided daily personal care to elderly clients, including bathing and grooming.
Front Desk Receptionist
Eurotel
San Fernando
03.2014 - 01.2017
- Greeted guests warmly and efficiently upon arrival at the hotel.
- Managed multi-line phone system to direct calls and take messages.
- Assisted guests with check-in and check-out procedures smoothly.
Education
Bachelor of Science - Tourism And Hospitality Management
University of The Assumption
San Fernando Pampanga , Philippines 06.2014 - 04.2019
Skills
- Hospitality Service
- Customer Service
- Scheduled Management
- Employee & New hire onboarding
- Microsoft
- Time Management
- Problem solving
- Communication skills
Timeline
Staffing Coordinator
AAA TLC Healthcare Inc
11.2023 - Current
Resident Assistant
Motion Picture Television Fund
01.2022 - Current
Bachelor of Science - Tourism And Hospitality Management
University of The Assumption
06.2014 - 04.2019
Front Desk Receptionist
Eurotel
03.2014 - 01.2017