Shane Milam
Valley Springs
Summary
Dynamic professional with a strong background in construction and telecommunications, notably with AT&T. Proven ability to enhance operational efficiency and customer satisfaction through complex problem-solving and attention to detail. Skilled in heavy machinery operation and equipment maintenance, consistently delivering high-quality results while prioritizing safety and effective communication.
Overview
25
25
years of professional experience
Work History
Laborer
Schnedier Construction
09.2022 - 05.2025
- Operated heavy machinery to assist in site preparation and construction tasks.
- Maintained tools and equipment, ensuring optimal performance and safety standards.
- Assisted with material handling, including loading and unloading construction supplies.
- Collaborated with team members to complete projects efficiently and on schedule.
- Maintain rental properties and new construction from the ground up including: Dry wall installation, framing, painting, demolition.
Business Owner
Hyena Holsters
10.2018 - 08.2022
- Developed and implemented business strategies to enhance operational efficiency and customer satisfaction.
- Managed financial forecasting, budgeting, and cash flow to ensure profitability and sustainability.
- Established vendor relationships to secure quality supplies at competitive prices.
- Streamlined daily operations through process improvements and resource allocation.
- Designed and crafted custom holsters.
- Consulted with customers to assess needs and propose optimal solutions.
- Increased customer satisfaction with personalized service offerings, addressing specific needs and preferences.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Splicing Technician
AT&T
04.2000 - 06.2018
- Received verbal or written daily work assignments and instructions from supervisors/peers and/or dispatch center.
- Loaded required tools and material into company vehicle and travels to work location.
- Performed routine maintenance and safety checks on company provided tools, equipment and motor vehicles.
- Reviewed and analyzed complex schematic drawings to determine work to be done, methods and sequence of tasks, communicate discrepancies to associated work groups and recommends job design changes.
- Worked with small hand tools, mechanical equipment, color-coded and test signal identified wires for the connection and repair of wires and cables to related telecommunications equipment.
- Spliced pairs of color-coded or tone identified conductors together by hand, splicing tool or machine, rearranging and reconnecting cable facilities. Worked on digital data circuits and fiber conductors using sensitive equipment.
- Identified, isolate and repairs various types of cable faults.
- Worked with outside contractors during excavation of cable facilities to accomplish service restoration and installation of new facilities locating and marking buried and underground cable facilities.
- Isolate and locate air pressure leaks in underground cable facilities.
- Used various electronic test equipment and while using working knowledge of binary numbering system, digital concepts and fiber optics.
- Worked with shovel and jackhammer to find buried trouble.
- Climbed non-stepped poles with the use of climbers and used mechanized computer systems.
- Communicated with other work groups, customers and vendors on completed work and requests various information regarding new work assignments.
- Accurately performed time reporting tasks, classify work operations to account codes and explain work changes to the customer.
- Installed, rearrange, repairs and removed communication facilities, which could include inside wiring.
Education
High School Diploma -
North Monterey High School
Castroville, CASkills
- Willingness to learn
- Attention to detail
- Safety awareness
- Heavy lifting
- Customer service
- Safety procedures
- Safe vehicle operation
- Equipment maintenance
- Complex Problem-solving
Timeline
Laborer
Schnedier Construction
09.2022 - 05.2025
Business Owner
Hyena Holsters
10.2018 - 08.2022
Splicing Technician
AT&T
04.2000 - 06.2018
High School Diploma -
North Monterey High School