Insightful Leader with extensive experience directing and improving operations through effective employee motivational strategies, stakeholder relationship building and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Director/Manager - Operations
CAREERS: The Next Generation
11.2012 - Current
Directed regional operations with a visionary mindset, driving impactful programs, initiatives, and policies to align with organizational objectives and best practices.
Leveraged market analysis to inform strategic decision-making, demonstrating agility and adaptability to capitalize on evolving trends and sustain long-term success and growth.
Developed and implemented a robust framework of Key Performance Indicators (KPIs) and reporting metrics, fostering a culture of accountability and enabling precise monitoring of work effectiveness at both individual and organizational levels.
Implemented a comprehensive training programs and provided expert guidance to empower team members, resulting in sustained high productivity and exceptional performance metrics.
Strategically managed budgets with precision, optimizing resource allocation to yield maximum returns on investment and ensuring fiscal responsibility.
Monitored operational processes by meticulously evaluating existing workflows and implementing innovative solutions, resulting in significant efficiency enhancements.
Nurtured a team culture of excellence through personalized coaching, performance management strategies, and incentive structures tailored to individual and team needs.
Cultivated enduring partnerships with senior leadership, industry, and education stakeholders, elevating the organization's profile and fostering mutually advantageous collaborations that drove innovation and growth.
Exemplified adept issue resolution and dynamic communication skills to cultivate and fortify lasting relationships with stakeholders, ensuring alignment with organizational goals and objectives.
Release Planning Instructor (Contract)
Lethbridge College (Lethbridge Corrections Centre)
07.2014 - 07.2017
Preparation for upcoming release: Comprehensive coverage of key topics to equip individuals with essential skills and knowledge.
Access to resources: Guidance provided by consultants from Alberta Works and the Apprenticeship Board on accessing available options post-release.
Assistance guidelines: Detailed guidelines and processes offered to aid individuals in seeking assistance from relevant agencies.
Focus areas: Exploration of personal responsibilities, problem-solving strategies, goal-setting techniques, and leveraging community support.
Realistic release plan: Culmination of the course with the development of a practical and achievable release plan tailored to individual needs and circumstances.
Education
Executive Leadership
Smith School of Business
Kingston, ON
12.2022
Bachelor of Management - Human Resources And Labour Relations
University of Lethbridge
Lethbridge
04.2006
Business Administration Diploma - General Business
Lethbridge College
Lethbridge
04.2004
Skills
Team Leadership
Operations Management
Budgeting and Fiscal Responsibility
Strategic Planning and Implementation
Process Management
Change Management
Stakeholder Engagement
Negotiating
Coaching and Mentorship
Performance Evaluation and Monitoring
Certification
Project Management Fundamentals, Norquest College - October 2020
Timeline
Release Planning Instructor (Contract)
Lethbridge College (Lethbridge Corrections Centre)
07.2014 - 07.2017
Regional Director/Manager - Operations
CAREERS: The Next Generation
11.2012 - Current
Executive Leadership
Smith School of Business
Bachelor of Management - Human Resources And Labour Relations
University of Lethbridge
Business Administration Diploma - General Business
Junior Research Fellow-DST INDO RUSSIAN PROJECT at ULTRA SHORT PULSE GENERATION OF NEXT GENERATION mimo optical networkJunior Research Fellow-DST INDO RUSSIAN PROJECT at ULTRA SHORT PULSE GENERATION OF NEXT GENERATION mimo optical network