Shane Leclaire
Calgary,Alberta
Summary
Dedicated and self-sufficient individual who is seeking opportunities to expand skills and knowledge. Interested in obtaining a full-time position, eager to learn, and team player. Highly cooperative and willing to take on any task to help the business succeed. A critical thinker who models trust, respect, and reciprocity to drive efficiency and deliver first-rate solutions.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
5
5
Certifications
Work History
Volunteer Security
Calgary Horror Con
06.2023 - 06.2023
- Guided guests and attendees in a professional and respectful manner
- Provided excellent communication skills, both verbal and written
- Worked well in a team setting, providing support and guidance
- Demonstrated respect, friendliness and willingness to help wherever needed
- Assisted with day-to-day operations, working efficiently and productively with all team members
Sales Associate
Spirit Halloween
09.2022 - 11.2022
- Served customers in a respectful and efficient manner
- Boosted customer satisfaction levels through exceptional service
- Addressed customer concerns in a prompt and courteous manner
- Maintained calm demeanor and professionally managed customers in fast-paced environment
- Assisted in training new staff members on product knowledge, company policies, and sales techniques for a seamless onboarding experience
- Maintained records related to sales and inventory as well as accurately prepare merchandise
Team Member
Tim Hortons
08.2022 - 10.2022
- Served customers in a respectful and efficient manner
- Exhibited excellent communication and customer service relations skills
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment
- Kept work areas clean and organized while adhering to safety guidelines and procedures
Education
High School Diploma -
James Fowler High School
Calgary, AB 02.2020 - 06.2021
Certification
Security License, Security Services and Investigators Act
Timeline
Security License, Security Services and Investigators Act
08-2024
Calgary Fire Department Indigenous Training Camp, Calgary Fire Department Training Academy
04-2024
Class 5 Driver’s License
08-2023
Volunteer Security
Calgary Horror Con
06.2023 - 06.2023
Advanced First Aid & CPR/AED (Level C), First Aid Training Calgary Inc
02-2023
Basic Life Support (HCP), First Aid Training Calgary Inc
02-2023
Sales Associate
Spirit Halloween
09.2022 - 11.2022
Team Member
Tim Hortons
08.2022 - 10.2022
High School Diploma -
James Fowler High School
02.2020 - 06.2021