Shane Klasen
Desert Hot Springs
Summary
Dynamic professional with a strong work ethic and proven adaptability, honed at Riverside County Sheriff's Department. Excels in teamwork and customer service, consistently enhancing satisfaction through effective problem resolution. Skilled in multitasking and critical thinking, fostering a collaborative environment that drives operational success and builds lasting relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Decoy/Law Enforcement
Riverside County Sheriff's Department
03.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
Assistant Manager/Bird Specialist
Raising Cane's
06.2022 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
Education
Software Engineering
College Of The Desert
Palm Desert, CASkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
- Decision-making
- Problem resolution
Certification
Food Handlers Card.
Timeline
Assistant Manager/Bird Specialist
Raising Cane's
06.2022 - 01.2024
Decoy/Law Enforcement
Riverside County Sheriff's Department
03.2022 - Current
Software Engineering
College Of The Desert
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