Shane Faul
Prince Albert,SK
Summary
Adept at enhancing workplace safety and efficiency, my time at Commissionaires showcased my ability to significantly improve incident response times and foster a secure environment. Skilled in security operations and critical thinking, I excel in proactive surveillance and emergency management, demonstrating a strong work ethic and exceptional verbal communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Commissionaires
08.2022 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Examined doors, windows and gates to verify security.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Security Guard
Prince Albert Security Services
04.2022 - 08.2022
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Investigated suspicious activities and persons to maintain security of premises.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Grocery Clerk
Loblaw's LTD Real Canadian Superstore
05.2015 - 12.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Set up new sales displays each week with fresh merchandise.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
Education
Grade 10 -
St. Mary High
Prince Albert, SKSkills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Work ethic
- Punctuality
- Security procedures knowledge
- Incident Reporting
- Security operations experience
- Self-Defense
Certification
Basic Security Guard Training Course Certificate
Food Safety Certificate
Timeline
Security Guard
Commissionaires
08.2022 - Current
Security Guard
Prince Albert Security Services
04.2022 - 08.2022
Grocery Clerk
Loblaw's LTD Real Canadian Superstore
05.2015 - 12.2021
Grade 10 -
St. Mary High