Shane Devereaux
Oceanside
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
The Cheesecake Factory
10.2017 - Current
- Welcomed guests and provided recommendations
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided exceptional service to a high volume of daily guests.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Harding Fine Arts
Oklahoma City, OK05-2013
Skills
- Guest Engagement
- Team member support
- Allergy awareness
- Menu item recommendation
- Positive and professional
- Strong Work Ethic
- High-volume dining
- Order Accuracy
- Menu Memorization
Certification
- Food handlers card
- Alcohol awareness training
Timeline
Server
The Cheesecake Factory
10.2017 - Current
High School Diploma -
Harding Fine Arts
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